Accounts Receivable Senior Associate

Crowe Advisory LLC•Columbus, OH

6d•$63,800 - $130,600

About The Position

The Accounts Receivable Senior Associate is responsible for accurate and timely cash application, recording bad debt, researching and resolving unapplied cash, and supporting accounts receivable inquiries. The role partners with internal Finance teams, business units, engagement executives, Partners, and Managing Directors, and supports client-facing inquiries and portal administration. The position is part of Crowe’s Finance team, which manages billing systems and reporting, general accounting, partner and director services, tax and compliance needs, and the firm’s financial performance and planning. The successful candidate is expected to uphold Crowe’s values of Care, Trust, Courage, and Stewardship, and to act ethically and with integrity.

Requirements

At least 2 to 3 years of Accounts Receivable experience, with a strong understanding of cash application and accounts receivable processes.
Ability to work effectively both independently and as part of a collaborative team.
Strong oral and written communication skills, including the ability to communicate effectively with internal and external stakeholders.
Proficiency in Microsoft Office, including SharePoint.
Flexibility in a changing environment and a desire to learn.
Strong attention to detail and ability to manage multiple priorities and follow issues through to resolution.
Ability to learn, document, and manage detailed, multi-step processes.

Nice To Haves

Intermediate Excel skills, including PivotTables and lookup formulas.
Experience in professional services, accounting, consulting, legal, or another client-service environment.
Experience supporting a high-volume or complex accounts receivable function.
Experience with Workday, ServiceNow, Icertis, or Ariba.
Experience with third-party client portals, including account setup, registration, maintenance, troubleshooting, and documentation.
Experience improving or documenting accounts receivable processes.
Exposure to AI-enabled tools.

Responsibilities

Ensure timely and accurate posting of monies due to the partnership, including lockbox and other cash receipts.
Process amounts that are no longer collectible and write them off as bad debt.
Work with business units to resolve unapplied cash balances.
Respond to inquiries related to client balances and applied payments.
Prepare customer refunds for overpayments.
Monitor a shared inbox and respond to accounts receivable inquiries from clients and internal team members.
Assist with onboarding, setup, maintenance, troubleshooting, and documentation for client portal accounts.
Learn, document, and consistently execute detailed, multi-step accounts receivable processes.