Accounts Receivable Representative

Ellis Medicine•Schenectady, NY

9h•Onsite

About The Position

The Accounts Receivable Representative will be responsible for achieving accurate and timely accounting of all Inpatient and Outpatient accounts receivable as set by policies and procedures. Responsible for reviewing and posting charges, payments and adjustments to the patient accounting system on a daily basis, and ensuring outgoing data is accurate. Review and resolve outstanding accounts receivable with insurance companies and patients.

Requirements

High School Diploma or Equivalent required.
Windows-based software required, including but not limited to Microsoft Windows, Excel and Word.
Ability to learn/ retain and act on medical billing processes and guidelines.
Communication (verbal, written and phone), interpersonal and positive customer relations skills are required.

Nice To Haves

Associate’s degree preferred.
2 years of accounts receivable experience in a hospital or healthcare setting preferred.
Knowledge of medical records, medical terminology and billing requirements, CPT, HCPCS and ICD-9 coding preferred.
Microsoft Windows, Excel and Word preferred.

Responsibilities

Maintain patient account records assigned, including, but not limited to, accurate and compliant billing to patients and insurance companies, insurance and patient payment follow-up and insurance denial response.
Maintain accurate patient accounting records, including a written description of steps taken to resolve accounts and accurate financial postings.
Appropriately research and respond to patient inquiries in a timely manner.
Escalate account resolution issues via the insurance company portal, customer service phone line or insurance company provider representative.
Know the follow-up/ denial level process for each payer being worked on.
Escalate problematic accounts to the leadership team as per workflow process.
Follow Ellis policy regarding computer/ software usage
Adhere to patient privacy policies and procedures, maintain confidentiality.
Adhere to all Ellis policies and procedures
Adhere to all billing regulatory guidelines
Additional duties as assigned.