Accounts Receivable Representative

RDO Equipment Co.•Fargo, ND

7h•Onsite

About The Position

As an Accounts Receivable Representative at RDO Equipment Co., you’ll be part of a team that supports the people who do vital work every day. This role is focused on delivering a respectful, service‑oriented experience for our customers while helping ensure timely and accurate collection of receivables. Guided by our core values, you’ll work collaboratively with field staff and internal teams to strengthen relationships, resolve challenges, and contribute to the overall success of our business.

Requirements

At least two years of experience in collections and/or a customer service‑focused role.
Strong verbal, written, and phone skills that reflect professionalism and respect.
Basic accounting knowledge with confidence using Microsoft Office tools, especially Excel.
A detail‑oriented mindset with a proven ability to meet goals and manage priorities independently and as part of a team.
Valid work authorization and ability to work in the U.S. without company sponsorship.

Responsibilities

Manage a portfolio of customer accounts, monitoring aging and working proactively to ensure timely payment.
Connect with customers through calls, emails, letters, and texts to follow up on payments and maintain strong relationships.
Research and resolve invoice discrepancies while maintaining accurate, detailed account notes.
Partner with field staff and teammates by supporting shared responsibilities, including AR hotlines, inbox coverage, and monthly store review calls.