Accounts Receivable Officer

Strait Link People Hub

48d

About The Position

As an Accounts Receivable Officer, you will be responsible for managing the credit and collections process across a defined portfolio of customers, including RCTI customers. This role focuses on maintaining strong customer relationships while ensuring timely payments, minimising overdue debt, and supporting cash flow objectives. You'll work closely with both internal teams and external stakeholders, using your negotiation, reconciliation, and communication skills to achieve monthly KPIs. A balance of empathy and assertiveness, combined with strong time management and reporting capabilities, will be key to your success in controlling debt exposure and contributing to the company’s financial performance.

Requirements

• Proactive and relationship-driven approach to managing customer accounts, driving timely collections, and supporting healthy cash flow.
• Ability to work closely with both internal teams and external customers to follow up on outstanding payments, resolve account issues, and minimise overdue debt.
• Organised and confident in negotiation.
• Thrive on building positive relationships.

Nice To Haves

• Extensive experience with RCTI - Recipient Created Tax Invoicing

Responsibilities

• Manage collections across a customer portfolio, resolving disputes and reducing overdue debt.
• Extensive experience with RCTI - Recipient Created Tax Invoicing
• Support cash flow targets by meeting KPIs and minimising bad debt risk.
• Reconcile accounts, investigate discrepancies, and process credits or journals as needed.
• Liaise with internal teams and customers to resolve non-payments and maintain strong relationships.
• Monitor and escalate debt risks, maintaining accurate records and audit trails.
• Prepare debt reports and insights for account managers and finance leadership.
• Ensure compliance with credit policies and contribute to process improvements.
• Assist with ad hoc finance projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed