Accounts Receivable Intern

Instructure, Inc. • Cottonwood Heights, UT

15h • Hybrid

About The Position

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking a detail-oriented and proactive Accounts Receivable Intern to support our finance team in managing customer billing, order processing, and accounts receivable operations. This role will involve email inbox management, updating customer records in NetSuite, and reviewing orders for accuracy. This is a great opportunity to develop skills in SaaS finance, ERP systems (NetSuite), and accounts receivable and revenue processes.

Requirements

• Currently pursuing or recently completed a degree in Accounting, Finance, Business Administration, or a related field.
• Strong organizational skills and attention to detail.
• Basic understanding of accounting principles.
• Proficiency in Microsoft Excel/Google Sheets.
• Excellent written and verbal communication skills.
• Ability to appropriately prioritize tasks and meet deadlines in a fast-paced environment.

Nice To Haves

• Gain hands-on experience with NetSuite, a leading SaaS ERP platform.
• Develop expertise in order-to-cash processes, particularly related to accounts receivable and revenue.
• Exposure to cross-functional collaboration in a SaaS business model.
• Mentorship from experienced finance professionals.

Responsibilities

• Monitor and organize the Accounts Receivable inbox, responding to customer inquiries, forwarding requests to appropriate team members, and ensuring timely follow-ups.
• Update customer records, including contact information and Purchase Order (PO) numbers, to ensure accurate billing and reporting.
• Assist in reviewing customer orders in NetSuite for completeness, validating contract terms, pricing, and payment details before invoicing.
• Help with reviewing sales orders, data cleanup and reconciliation tasks as needed.
• Maintain organized records of AR communications and assist in generating reports on billing discrepancies or aging receivables.
• Work closely with A/R billing and collections clerks as well as occasional collaboration with the Revenue team.

Benefits

• Competitive compensation
• Ownership program
• Flexible work culture
• Generous time off, including local holidays and our annual “Dim the Lights” period in late December
• Comprehensive wellness programs and mental health support
• Learning and development resources, including professional development tools and tuition reimbursement
• The technology and tools you need to do your best work
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree