Accounts Receivable-Insurance Payment Posting

Southwest Womens Care PC • Chandler, AZ

4d • $17 - $20

About The Position

This position works with the A/R team to manage patient financial accounts from an insurance billing standpoint. The role reviews and posts payments, responds to patient inquiries, reconsiders improperly denied claims, reviews documentation, and corrects claims when needed. The employee must be aware of insurance contract requirements and review processed claims for discrepancies.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Two years of front office or customer service experience in a medical or other setting.
• Ability to perform basic math functions.
• Ability to handle confidential information and sensitive issues.
• Ability to work under minimal supervision and make independent decisions using good judgment.
• Excellent communication skills with people from varied backgrounds and diverse populations, using necessary resources when language barriers are present.
• Proficiency in basic computer functions and programs.
• Keen attention to detail and strong organizational skills.
• Ability to multitask and reconcile accounts in a timely manner.
• General understanding of coding guidelines, requirements, and methodologies.

Nice To Haves

• Medical front office or insurance billing experience.

Responsibilities

• Post insurance checks and electronic payments, ensuring insurance adjustments and patient balances are correct.
• Review claim denials and follow assigned insurance protocols for claims that need correction; initiate review, reconsideration, or appeal when a claim was incorrectly denied.
• Work Claim Control daily for rejections and on assigned A/R days for denials.
• Handle incoming patient phone calls, assist with billing questions, and take payments as necessary.
• Assist the front office by answering questions about patient accounts.
• Assist coworkers with questions or other issues as necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED