Accounts Receivable Generalist

Original Template • Marshfield, WI

28d • Onsite

About The Position

We are seeking a dependable Accounts Receivable Generalist to take ownership of a designated customer account portfolio and support our overall financial health. In this role, you will serve as a primary contact for billing inquiries, ensure timely collections on past-due invoices, and perform accurate ledger reconciliations to maintain steady company cash flow. Working closely with our commercial development team and accounting teams, you will also evaluate customer credit limits and manage payment terms to help mitigate financial risk. If you are a detail-oriented accounting professional who enjoys solving payment discrepancies while maintaining positive customer relationships, this role offers a great opportunity to make a direct impact.

Requirements

• High school degree or equivalent
• 1 + year(s) of experience in accounts receivable, collections, or general accounting.
• Practical background in credit, collections, and account reconciliation.
• Strong working knowledge of Microsoft Excel or Google Sheets for tracking and data entry.

Nice To Haves

• Associate degree or higher in Accounting, Finance, Business Administration, or a related field.
• 3+ years of experience in accounts receivable, collections, or general accounting.
• Proven ability to handle difficult collection conversations with a calm, professional tone that preserves valuable client relationships.
• Hands-on experience using Epicor Prophet 21 (P21) or similar enterprise ERP accounting software.
• Strong self-motivation and organizational skills, with a track record of prioritizing tasks and managing a high volume of accounts independently.

Responsibilities

• Proactively manage a portfolio of customer accounts by conducting outreach on past-due balances using our Epicor P21 ERP system to reduce outstanding accounts receivable and improve cash flow.
• Process and apply customer remittances timely and accurately within the accounting system to keep ledgers current and reconciled.
• Assess customer creditworthiness, monitor credit limits, and recommend adjustments to payment terms to mitigate potential risk from bankruptcies or market shifts.
• Review and clear customer orders on credit hold efficiently, balancing risk mitigation with prompt service delivery.
• Respond to customer billing inquiries, resolve payment discrepancies, and generate necessary debits or credits to maintain account accuracy and client trust.
• Update and maintain accurate customer account records—including contacts, addresses, payment terms, and key documentation—in the ERP system.
• Other related duties, as needed, may be assigned.

Benefits

• Comprehensive Health Benefits with your choice of benefits to match your unique needs.
• 401(k) with company match.
• Competitive Compensation: $21.00+ per hour, with starting pay dependent upon experience and qualifications.
• Paid time off at time of hire.
• Annual allowance for company branded clothing.
• Annual Wellness Stipend & other wellness programs.
• And much more !

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED