Accounts Receivable / Customer Service Clerk

Fulline Vending Inc.•Glendale, AZ

145d•$20 - $24•Onsite

About The Position

Arizona Complete Candy & Tobacco is seeking a reliable, detail-oriented Accounts Receivable / Customer Service Clerk to support the full order-to-cash process. The position handles invoicing, payment processing, collections, register reconciliation, daily deposit preparation, backup cashiering, and phone-based customer communication. It involves financial records, customer account information, payments, deposits, customer transactions, and calls concerning accounts, invoices, payments, and collections. The successful candidate is trustworthy, organized, process-driven, comfortable following a structured daily routine, and professional when handling incoming and outbound calls. The role processes driver invoice packages, maintains account records, handles checks and supporting documents, communicates with business customers about overdue balances and account issues, reconciles registers, records daily accounting and deposit totals, and completes deposit processing through BofA CashPro. It also provides cashiering coverage and assists customers with checkout transactions as needed. The position is full-time, in person in Glendale, Arizona, Monday through Friday from 9 a.m. to 5 p.m., with an hourly pay range of $19.50 to $24.00.

Requirements

1–3 years of accounts receivable, billing, collections, or order-to-cash experience.
Experience with an ERP or accounting platform.
Solid Microsoft Excel skills.
Strong written and verbal communication skills.
Comfort making outbound customer calls and answering incoming calls.
Ability to send professional customer collection emails.
Ability to handle high-volume, detail-heavy daily processes and work independently within a structured routine.
Reliability, punctuality, and self-direction.
Ability to handle confidential financial and customer information with discretion.
Willingness to provide backup cashiering support as needed.

Nice To Haves

Sage 100 experience; training is available for the right candidate.
Wholesale distribution, food service, retail, or B2B experience.
Bank deposit reconciliation experience.
Cash handling, cashiering, or register reconciliation experience.
Phone-based customer service or collections experience.

Responsibilities

Process driver invoice packages throughout the day; file invoices and maintain accurate account records.
Collect and process checks received in person and by mail, and scan check stubs and related documentation for internal records.
Review and correct invalid customer email addresses.
Send professional past-due collection emails to business customers as directed.
Make outbound calls about account questions, past-due balances, payment issues, and billing discrepancies; answer incoming calls professionally and assist with account, invoice, and payment questions.
Coordinate with the warehouse outbound team regarding credit memos and account-related paperwork.
Reconcile registers according to company process; count, total, and organize register checks.
Complete the daily accounting Excel sheet with cash, checks, and total deposit amounts; verify sales reports and register activity; and check open credit batches and their status as needed.
Scan register charges and related paperwork to the AR department.
Provide backup cashiering support and assist customers with checkout transactions when covering the register.
Prepare daily check totals and deposit documentation; verify physical check counts against bank deposit counts; record daily deposit totals; and confirm amounts against supporting documentation.
Complete daily deposit processing through BofA CashPro and report deposit totals and exceptions to the General Manager daily.