Accounts Receivable Clerk

Stallion Infrastructure Services•Haughton, LA

About The Position

The Accounts Receivable Clerk reviews electronically invoiced customers to ensure billing criteria are met, investigates unpaid invoices, and works to resolve issues. The role monitors invoice-processing obstacles such as disputes and inaccuracies, coordinates with internal and external stakeholders, prepares reports on investigations, and ensures compliance with customer billing requirements. The position also manages accounts receivable activities, including monitoring aging reports and past-due balances, processing and applying customer payments, contacting customers to collect outstanding balances, maintaining cash and pre-paid account records, and keeping account records current with credit terms. It supports monthly billing cycles and revenue close reporting, including inventory reporting, revenue accruals, revenue allocations by location, invoice export files, and e-commerce revenue reports. Stallion Infrastructure Services is an equal opportunity employer. Qualified applicants receive consideration without regard to protected characteristics under applicable law.

Requirements

Ability to quickly learn and become proficient with a variety of web-based applications.
Proficiency with Microsoft Suite software, specifically Excel, including pivot tables, charts, and VLOOKUPs.
Strong attention to detail, typing skills, and accuracy.
Ability to sit for long periods while completing tasks and remaining focused.
Effective verbal, written, and interpersonal communication skills for working with internal and external customers.
Knowledge of and/or experience with the credit and collections industry.

Responsibilities

Review electronically invoiced customers to ensure all billing criteria are met.
Trace unpaid invoices, identify problems, and obtain resolution.
Monitor invoice-processing obstacles, including disputes and inaccuracies, and facilitate resolution with internal and external stakeholders and customers.
Prepare reports on findings and actions taken for accounts under investigation.
Ensure compliance with customer billing requirements.
Work effectively and respectfully with internal and external customers and process stakeholders.
Resolve difficult situations and support efficient, timely communication, processes, and services.
Evaluate customer records and reports as needed.
Monitor accounts receivable aging reports and resolve past-due balances.
Process customer payments through the CRM and apply payments to customer accounts via credit card, ACH, and checks sent to the corporate lockbox.
Call customers to collect payment on outstanding balances.
Maintain cash customer records and unapplied cash balances with Treasury.
Monitor prepaid accounts and ensure balances are maintained.
Maintain account records to reflect credit terms.
Review monthly trial invoices to ensure hardware and services are billed correctly.
Close monthly billing cycles and ensure invoices are sent to customers.
Prepare monthly revenue close reporting, including inventory reporting, revenue accruals, revenue-by-location allocations, invoice export files, and e-commerce revenue reports.