AR Coordinator

HOA Talent•Chicago, IL
•Hybrid

About The Position

The Accounts Receivable Coordinator is an entry-level position supporting daily accounts receivable operations for a portfolio of community associations. The role maintains accurate resident ledgers, assists with delinquency management, responds to resident account inquiries, processes applicable fees, manages incoming mail, and handles deposits. The position contributes to the financial accuracy and operational efficiency of the Accounting Department while offering an opportunity to develop foundational accounting skills. The role works in person in Chicago, Illinois, for the first six months and follows a hybrid schedule thereafter. Responsibilities also include maintaining organized financial records, following accounting procedures and internal controls, communicating with residents and colleagues, assisting with general accounting and administrative tasks, and identifying workflow improvements.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and organizational skills.
  • Basic computer proficiency, including Microsoft Office applications and email.
  • Clear written and verbal communication skills.
  • Ability to manage multiple tasks, prioritize deadlines, and maintain accurate records.
  • Professional demeanor when handling resident questions and sensitive financial information.
  • Willingness to learn accounting procedures, financial systems, and company-specific processes.

Nice To Haves

  • Associate degree or coursework in accounting, finance, or business administration.
  • Previous experience in an administrative, customer service, bookkeeping, or accounts receivable role.
  • Familiarity with QuickBooks Online, property management software, or other accounting systems.

Responsibilities

  • Monitor delinquent homeowner accounts, prepare and distribute notices according to established procedures, maintain collection records, and coordinate follow-up with Community Association Managers.
  • Respond to homeowner inquiries about account balances, payments, assessments, fees, and ledger discrepancies; research and resolve routine issues and escalate complex matters as appropriate.
  • Post approved fees, fines, and other applicable charges to homeowner ledgers, ensuring proper authorization, coding, and supporting documentation.
  • Prepare, enter, and verify applicable late fees and credit card processing charges in QuickBooks Online, following approved billing schedules and procedures.
  • Coordinate incoming mail, identify and distribute accounting-related correspondence, and route checks, invoices, and other financial documents promptly and securely.
  • Prepare and process electronic check deposits, verify amounts and supporting documentation, and maintain accurate deposit records in accordance with internal controls.
  • Maintain accurate and organized financial records in the company's accounting and property management systems.
  • Follow established accounting procedures, internal controls, and departmental deadlines.
  • Communicate effectively with residents, Community Association Managers, and internal accounting personnel.
  • Assist with general accounting and administrative tasks as assigned.
  • Identify opportunities to improve accuracy, consistency, and efficiency within daily workflows.

Benefits

  • Hybrid work-from-home schedule after the initial six months.
  • Option for half-day Fridays when work is complete.
  • Industry-leading healthcare.
  • Retirement savings plan with 4% match.
  • Bonus opportunities.
  • Generous PTO package.
  • Corporate-sponsored wellness program.
  • Quarterly company outings and events.
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