Accounts Receivable Coordinator-Full Time

Omni Hotels & Resorts • Carlsbad, CA

12h • Onsite

About The Position

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match.

The Accounts Receivable Associate will be responsible for compiling and billing of group, individual and member accounts at the direction of the Accounts Receivable Supervisor and/or Accounting Manager(s). Accounts Receivable billing and reconciliation is to be completed in a timely and accurate manner and should reflect a high level of accuracy.

Requirements

• High School graduate, one year accounting or related field experience required.
• Must have a working knowledge of computer software i.e.: Windows, Excel, Word etc.
• Must have a working knowledge of a ten key calculator, computer, credit card authorization machine, telephone, fax and other office equipment.

Nice To Haves

• Customer service experience helpful.

Responsibilities

• Answer phone and e-mail quest billing inquiries
• Guest Folio reconciliation
• Gift cards inquiries: redemption, replacement, and tracking
• Chargebacks, credit cards disputes, unverified credits
• Verification of charges to folio and banquet event orders.
• Verification of charges to the group resume.
• Meeting with group contacts and attending precons.
• Sorting, filing and pulling of charges.
• Verification of charges to member accounts.
• Posting charges or credits in a timely manner.
• Preparing of final invoice for mailing.
• Handling member billing questions/adjustments.
• Posting payments.
• Balance daily charges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED