Accounts Receivable Coordinator

ASQ Careers•Milwaukee, WI

1d•Hybrid

About The Position

The Company WE ARE ASQ: EXCELLENCE THROUGH QUALITY ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks, and solutions to a global membership of individuals and organizations spanning more than 140 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wisconsin. The Position Directly reporting to the Senior Accountant, this position is responsible for performing accounts receivable, billing collections, and working closely with other departments to coordinate ASQ billing activities. Fulfilling these duties involves proactively contacting and following up with debtors to ensure timely collections. The hourly pay range for this role is $22-$27 per hour. Any extended offer is based on the candidate's experience and overall fit for the role.

Requirements

A high school diploma
A minimum of 1 year of billing collection or accounting experience
A minimum of 3 years of experience using Microsoft Excel
A minimum of 3 years of experience with email inbox management
A minimum of 3 years of experience working in an office environment
Or an equivalent combination of experience and education
Must be able to comply with attendance and timeliness policies.
This role is not eligible for U.S. immigration sponsorship (e.g., STEM OPT, TN, H-1B, or other work visa).

Responsibilities

Own cash application process.
Track and accurately apply all incoming cash payments received by check, ACH, Wire, and credit card including resolution of payments received without backup/remittance advice.
Own the billing collection process with timely and accurate resolution of delinquent accounts receivable through proper investigation. This includes communication via phone, E-mail, preparation and delivery of reports, statements or letters of account to customers and management.
Manage the accounts receivable inbox, respond to inquiries from internal and external stakeholders, and investigate billing/payment errors on a timely basis.
Submit invoices for payment through customer portals.
Maintain and update portal information and communication.
Work closely with other departments at ASQ to ensure process efficiency and communication of billing and collections issues.
Prepare necessary documents, schedules, and/or forms using Microsoft Excel, Microsoft Word, Adobe, and other platforms to support the accounting, collections, and audit processes.
Addresses charge backs from customers and from the credit card processor.
Investigate and collect appropriate documentation to present to the bank challenging the charge.
Backup the Accounts Payable function when needed, including processing of invoices for payment, responding to customer inquiries, and preparing weekly vendor payments.
Create and maintain procedure documents for all responsibilities.
Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
Performs all other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Health savings accounts
Flexible spending accounts
Access to Avenue MKE Fitness Center and Pickleball Courts
Competitive base pay
Opportunity for annual merit increases
Comprehensive benefits
Retirement savings program
Disability income plan
Life insurance, Accident, & Critical Illness insurance
Challenging and interesting work
Benefits of ASQ membership
ASQ-sponsored training
Opportunities to achieve professional designations and certifications
Performance management and coaching
Tuition reimbursement
One-week winter break every December, in addition to paid time off and other paid holidays
Regular coffee socials, peer to peer recognition, and more!