Accounts Receivable Coordinator

Cornerstone Building Brands•Cary, NC

4h•Onsite

About The Position

We are seeking a detail-oriented and strategic Accounts Receivable Coordinator to manage the accounts receivable process. This role will involve analyzing outstanding debts, developing collection strategies, and collaborating with internal and external stakeholders to mitigate risks while ensuring timely recovery of funds for our Buildings customer base for Metal Solutions segment. The ideal candidate has analytical skills, excellent communication, and an understanding of collections, credit risk, and financial reporting.

Requirements

3+ years of experience in collections, accounts receivable, or credit risk management, preferably in a corporate or financial services setting.
Strong analytical skills with proficiency in Excel, ERP systems, and financial reporting tools.
Excellent negotiation, problem-solving, and communication skills.

Nice To Haves

Experience with legal collections, settlements, and lien releases is a plus.

Responsibilities

Review prepay orders to determine the total amount required before shipment or fabrication.
Contact customers to request and collect payment prior to releasing orders.
Provide customers with invoices, proforma invoices, payment instructions, and outstanding balance information.
Monitor incoming payments and confirm that the correct amount has been received.
Coordinate with Sales, Customer Service, Delivery Coordinators, and Accounts Receivable team regarding payment status and order release.
Research and resolve payment discrepancies, including short payments, incorrect remittances, and unapplied cash.
Maintain accurate documentation of customer communications and payment commitments.
Escalate customers who refuse or fail to make required payments.
Ensure all activities comply with company credit, payment, tax, and order-release policies.
Provide reporting on outstanding prepay orders, payments received, and orders awaiting payment.
Reconcile prepay accounts timely.