Accounts Receivable/Collections Specialist

Bay Cities Container • Pico Rivera, CA

16d • Hybrid

About The Position

The Accounts Receivable/Collections Specialist is responsible for securing revenue by verifying and posting receipts, and resolving discrepancies. The Accounts Receivable/Collections Specialist processes, checks, and completes invoices, and answers day-to-day billing related questions. This position processes and produces client billing.

Requirements

• BS in Accounting or Finance or related field with 2-3 years of relevant experience.
• Strong organizational skills and attention to detail are a must have.
• Has exceptional Microsoft Office skills.
• Proficiency with Microsoft Office.
• Basic accounting knowledge, including journal entry preparation, general ledger accounts reconciliation.
• Keen analytic, organization and problem-solving skills, which allows for strategic data interpretation.
• Strong interpersonal and communication skills; experience in effectively communicating key data.
• Valid Driver's License with DMV evidence of good driving record.
• US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
• Must pass background and reference checks, drug screen, and physical examination prior to employment.

Responsibilities

• Reviews new customer credit application, performs credit checks and provides credit recommendation for Controller’s or CFO’s approval.
• Communicates with the sales and sales support teams to ensure everything is properly accounted for.
• Produces weekly aging reports and bi-monthly delinquent reports.
• Support in processing customer invoices daily.
• Resolves collections by examining customer payment plans, payment history, credit line, and coordinating contact with Collections Specialist.
• Works cohesively with internal departments to research and resolve billing errors.
• Handles customer inquiries for payment application status, payment issues, billing issues, business critical issues, refunds, and a variety of other customer service duties.
• Maintains updated and accurate vendor files.
• Provides excellent customer service by responding to account inquiries and researching account history for both internal and external customers.
• Researches and allocates customer payments and/or prepares refunds, as needed.
• Processes credit card payments and refunds.
• Researches returned mail and updates address information in system.
• Handles Cardholder inquiries regarding charges.
• Researches and reconciles charge backs.
• Processes credits to customer accounts for product returns, freight charges and tax.
• Posts customer payments by recording checks and credit card transactions.
• Posts revenues by verifying and entering transactions from bank wires and local deposits.
• Resolves valid or authorized deductions by entering adjusting entries.
• Resolves invalid or unauthorized deductions by following pending deductions procedures.
• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.
• Protects organization's value by keeping information confidential.
• Ensures all transactions comply with company and federal financial policies, procedures, and accounting controls.
• Assists with accounting related duties including general ledger analysis/reconciliations and journal entry preparation and entries.
• Provides switchboard backup and administrative support as needed.
• Assist other team members with workflow and special projects as needed.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level