A/R Collections Specialist Atl

YKK•Atlanta, GA

About The Position

The Accounts Receivable Collections Specialist is an integral member of the Accounts Receivable team, focused primarily on effective collections and account management. The position reports to the Credit & Accounts Receivable Manager and shares responsibility with the Accounting Manager for collecting more than $200 million in accounts receivable annually. No direct supervisory responsibilities are assigned. The role requires bilingual Spanish/English proficiency. The employee is expected to comply with YKK’s Compliance Program, including its environmental, quality, health and safety, and confidential information management guidelines, and to perform other position-related duties as assigned.

Requirements

Bilingual Spanish/English proficiency.
High school diploma or GED and/or 5–10 years of related Accounts Receivable experience.
Professional phone and email business acumen.
Analytical ability and problem-solving skills.
Proficiency in Excel and systems.
Strong organization, attention to detail, and ability to work as a team player.

Nice To Haves

General accounting knowledge is preferred but not required.

Responsibilities

Manage customer accounts and collections effectively to reduce past-due accounts receivable.
Make regularly scheduled collection calls on all account balances in the assigned portfolio.
Follow up proactively with customers until payment is secured.
Monitor customer accounts and initiate collection efforts on past-due balances.
Research and resolve customer account problems to support timely invoice payment.
Meet with Sales, Customer Service, and other teams to address issues and provide timely resolution.
Monitor credit limits for potential increases or decreases and propose changes to the A/R Manager.
Notify the Credit & Accounts Receivable Manager of accounts that may require third-party collections or legal action.
Comply with YKK’s Compliance Program, including environmental, quality, health and safety, and confidential information management guidelines.
Perform other position-related duties as assigned.