A/R COLLECTIONS SPECIALIST ATL

YKK Corporation of America•Atlanta, GA

About The Position

The Accounts Receivable Collections Specialist is an integral member of the Accounts Receivable team, primarily focused on effective collections and account management. The role reports to the Credit & Accounts Receivable Manager and shares responsibility with the Accounting Manager for collecting more than $200,000,000 in accounts receivable annually. The position has no direct supervisory responsibilities. The specialist makes regular collection calls, monitors customer accounts, follows up until payment is secured, and researches and resolves issues affecting timely invoice payment. The role works with Sales and Customer Service to resolve account issues, monitors credit limits and proposes adjustments to the A/R Manager, and flags accounts that may require third-party collections or legal action. Spanish and English proficiency is required. The employee must comply with YKK’s compliance guidelines, including those covering environmental, quality, health and safety, and confidential information management.

Requirements

Bilingual Spanish and English proficiency.
High school diploma or GED and/or 5–10 years of related Accounts Receivable experience.
Professional phone and email business acumen.
Analytical ability and problem-solving skills.
Proficiency in Excel and systems.
Strong organization and attention to detail; ability to work as a team player.

Nice To Haves

General accounting knowledge is preferred but not required.

Responsibilities

Demonstrate effective account management and collections to reduce past-due accounts receivable.
Make regularly scheduled collection calls on all account balances in the assigned portfolio.
Follow through proactively with customers until payment is secured.
Monitor customer accounts and initiate collection efforts on past-due balances.
Research and resolve customer account problems to ensure timely invoice payment.
Meet with Sales, Customer Service, and others to address issues and provide timely resolution.
Monitor credit limits and propose possible increases or decreases to the A/R Manager.
Notify the Credit & Accounts Receivable Manager of accounts that may require third-party collections or legal action.
Comply with YKK’s Compliance Program guidelines for environmental, quality, health and safety, and confidential information management.
Perform other position-related duties as assigned.