A/R Specialist
About The Position
The A/R Specialist is a hands-on role responsible for managing the full accounts receivable process, including cash application, account reconciliation, deduction analysis, shortage and overage research, payment discrepancies, collections, and customer account resolution. The role requires taking ownership of assigned accounts and following issues through to resolution. The specialist researches complex account issues, analyzes customer payment patterns and aging reports, and identifies risks and opportunities to improve receivables management. The position works directly with customers and partners with Customer Service, Sales, Logistics, and other internal departments to identify root causes and resolve discrepancies. It contributes to maintaining strong customer relationships and protecting company revenue through effective credit and collections management.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in accounts receivable or credit and collections; manufacturing industry experience is preferred.
- Proficiency in accounting software and Microsoft Office Suite, especially Excel.
- Strong understanding of basic accounting principles and accounts receivable processes.
- Excellent communication and interpersonal skills for interacting effectively with customers and internal teams.
- Strong organizational and analytical skills.
- Ability to research complex account issues and resolve discrepancies.
Nice To Haves
- Associate’s degree in Accounting, Finance, or a related field.
- Experience with ERP systems commonly used in manufacturing, such as SAP or Oracle.
- Knowledge of manufacturing industry billing cycles and customer contract terms.
- Demonstrated ability to analyze financial data and generate actionable insights.
- Knowledge of manufacturing industry practices.
Responsibilities
- Manage the full accounts receivable process, including cash application, account reconciliation, deduction analysis, shortage and overage research, payment discrepancies, collections, and customer account resolution.
- Take ownership of assigned accounts and follow issues through to resolution.
- Research complex account issues and investigate payment discrepancies.
- Analyze customer payment patterns and aging reports to identify risks and opportunities to optimize receivables management.
- Work directly with customers and partner with Customer Service, Sales, Logistics, and other departments to identify root causes and resolve discrepancies.
- Negotiate payment plans and resolve customer disputes while maintaining positive relationships.
- Generate detailed reports and track payment trends.
- Apply problem-solving skills to implement process improvements that enhance collection effectiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
