Accounts Receivable Clerk

Custom Control Sensors•Phoenix, AZ

8d•Onsite

About The Position

The Accounts Receivable (AR) Specialist is responsible for managing the full cycle of accounts receivable for an aerospace manufacturing environment. Using the company’s ERP system, this role ensures accurate invoicing, timely collection of payments, and resolution of customer account issues. A key focus is proactive communication with customers—particularly those with late or overdue payments—while maintaining strong customer relationships and protecting the company’s cash flow. The position supports aerospace contracts (commercial and government), long-lead-time orders, milestone/progress billing, and strict compliance requirements.

Requirements

Must be a U.S. Person (U.S. citizen or permanent resident) due to aerospace export controls (ITAR).
Strong verbal and written communication skills—able to maintain professionalism while firmly pursuing collections.
Excellent negotiation and de-escalation abilities when dealing with late-paying or difficult customers.
Advanced Microsoft Excel skills (pivot tables, VLOOKUP, aging analysis).
High attention to detail and accuracy in a fast-paced, deadline-driven setting.
Ability to handle confidential information and work with sensitive government/contract data.
Minimum 3 years of Accounts Receivable / Collections experience.
Experience in a manufacturing environment.
Hands-on experience with an ERP system (Syteline, SAP, Oracle, Epicor, or equivalent); must be able to run queries, generate reports, and navigate billing modules independently.

Nice To Haves

Federal invoicing experience desired
Familiarity with aerospace contract terms, milestone billing, and progress payments is a plus.

Responsibilities

Daily create, review, and post customer invoices in the ERP system based on production shipments, milestone completions, and contract terms.
Communicates with shipping to properly prepare customs/shipping documents as needed.
Inputs posting data on AR log in Excel.
Apply cash receipts, credits, and adjustments accurately within the ERP.
On a monthly basis, closes and balances AR including creating Journal Entries.
Generate and analyze AR aging reports, customer statements, and cash-flow forecasts directly from the ERP and downloaded into Excel for analysis.
Monitor past-due accounts daily and prioritize follow-up based on aging, dollar value, and customer risk.
Contact late-paying customers professionally via phone, email, and formal letters to secure payment commitments.
Resolve billing disputes, and escalate chronic late payers to management as needed.
Document all collection activity, promises-to-pay, and disputes within the ERP customer notes or collections module.
Reconcile customer accounts and resolve discrepancies between ERP records and customer remittance advice.
Prepare weekly/monthly AR reports for leadership, highlighting high-risk accounts and DSO (Days Sales Outstanding) trends.
Support month-end close by providing accurate AR reconciliations.
On a monthly basis, closes and balances AR including creating Journal Entries.
Assist with credit reviews for new and existing customers.
Back up other finance team members during peak periods or absences.