Accounts Receivable Clerk

Southern Glazer's•Louisville, KY

About The Position

The Accounts Receivable Clerk provides financial, administrative, and clerical services while ensuring accurate and efficient operations. The role processes and monitors incoming payments, verifies and posts receipts, maintains accounts receivable records, prepares deposits, and carries out collection procedures. It also supports new customer account setup, account investigations, payment and delivery questions, statement distribution, and dispute resolution. The clerk maintains a high-volume portfolio of approximately 1,000 customer accounts, keeping account information, notes, terms, and payment and delivery status accurate. The position works closely with customers, drivers, sales, and other departments, follows applicable credit laws and Standard Operating Procedures, and escalates issues to a supervisor as needed.

Requirements

High school diploma or equivalent.
At least 2 years of experience.
Knowledge of Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives.
Proficiency with Microsoft Excel, including pivot tables, charts, and complex formulas.
Working knowledge of SAP financial modules.
Accuracy and attention to detail when processing large numbers of invoices.
Proficiency with advanced mathematical concepts, including fractions, algebra, statistics, mathematical modeling, and to some extent calculus.
Strong written and verbal communication, persuasion, motivation, and facilitation of working relationships.
Knowledge of other Microsoft Office Suite applications and/or software applications related to job functions.
Interpersonal, customer service, analytical and problem-solving, problem-management, presentation-development, presentation, and communication skills.

Responsibilities

Process and monitor incoming payments, verify and post receipts, and maintain accounts receivable records.
Record payments to accounts and update the accounts receivable ledger.
Gather financial information from banks and credit organizations to process or verify credit applications and solicit payment on overdue accounts.
Maintain records of delinquent accounts, incomplete files, and credit risks.
Prepare daily cash deposits and cash control sheets.
Gather new account paperwork from potential customers and the sales department and submit completed files to the accounts receivable supervisor for verification.
Perform collection procedures according to Standard Operating Procedures and escalate issues as needed.
Review accounts for compliance with state credit law and Standard Operating Procedures.
Apply payments received through checks, cash, electronic funds transfer, online bill pay, and drivers; handle non-sufficient funds and notify customers or sales of term changes.
Respond to driver calls and radio inquiries regarding payments and delivery instructions.
Distribute monthly statements and work with sales and other departments to address account disputes.
Maintain an account portfolio of approximately 1,000 accounts, including accurate customer notes and terms.
Coordinate with sales and other departments to keep customer account status and delivery and payment information accurate.
Update and maintain customer contact information, account notes, courtesy calls, and customer requests.
Perform other job-related duties as assigned.