Accounts Receivable Clerk

Alsco Uniforms•San Antonio, TX

About The Position

The Accounts Receivable Clerk is responsible to the Office Manager for collecting and maintaining charge accounts in accordance with company policy. The role requires excellent communication skills to resolve accounts receivable issues appropriately and effectively. This position processes payments, monitors accounts for delinquent or incomplete payments, communicates with customers and management about collections, and supports account recovery and reporting. It may also include other general office functions and tasks as required.

Requirements

Proficiency with MS Office, especially Excel spreadsheets used to summarize aging and past-due accounts.
Excellent written and verbal communication skills in English, especially telephone skills.
Strong interpersonal skills and ability to work successfully in a team environment.
Strong organizational and multitasking skills, with attention to detail.
Successful experience actively pursuing collection efforts.
Good understanding of general business operating procedures and proficiency in data entry.
Some business or similar experience.

Responsibilities

Process customer payments according to company policy.
Follow the branch collection strategy and monitor customer accounts for non-payment, skipped invoices, and partial payments.
Provide management with regular updates on the status of account collections.
Organize a recovery system and initiate collection efforts.
Complete monthly and quarterly closing statement processes and create reports.
Contact customers by phone, email, mail, or in person to arrange payments on delinquent accounts.
Perform reference checks on credit applications and report findings to management.
Investigate and resolve customer inquiries in a timely manner.
Submit accounts to management for bad debt write-off.
Fax or email invoices to customers for payment.
Perform other tasks as required, including some general office functions.