Accounts Receivable Clerk

reliance•Pasadena, CA

About The Position

The Accounts Receivable Clerk performs accounts receivable activities, including daily billing, invoice generation, cash application, and account adjustments. The role reconciles daily cash receipts, supports month-end close through A/R adjustments and statement preparation, and maintains complete, organized supporting documentation. The clerk works with the sales team and other departments to resolve customer account discrepancies while following company policies, procedures, and internal controls. The position also supports internal and external audits by retrieving and preparing requested account documentation. It includes identifying and communicating discrepancies or unusual account items that may require additional review, along with other duties assigned by management.

Requirements

  • High school diploma or GED required.
  • Minimum of 2 years of experience in credit and collections within a commercial environment, including cash application.
  • Strong analytical, organizational, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office applications, particularly Excel and Outlook.
  • Ability to maintain accurate records and handle supporting documentation in an organized manner.
  • Ability to work effectively within a team environment and collaborate with individuals at all levels.
  • Knowledge of administrative and clerical procedures, including word processing, file and records management, and general office practices.
  • Highly organized, detail-oriented, and efficient.

Nice To Haves

  • Bachelor’s degree in accounting, finance, business administration, or a related field preferred.
  • Experience researching customer account activity and processing accounts receivable adjustments preferred.

Responsibilities

  • Perform daily billing and customer cash application activities.
  • Prepare and process customer invoices and maintain organized supporting documentation and filing systems.
  • Reconcile daily cash deposits, including lockbox, mail, and walk-in receipts.
  • Work with the sales department to resolve short payments, invoice disputes, claims, delinquent accounts, and returned payments.
  • Prepare and process accounts receivable adjustments, researching underlying transactions and maintaining supporting documentation.
  • Support internal and external audits by retrieving invoices, payment records, customer account activity, reconciliations, and other requested documentation.
  • Respond to audit-related information requests and ensure supporting documentation is complete, accurate, and provided timely.
  • Generate and distribute month-end A/R statements.
  • Follow company policies, procedures, and internal controls.
  • Identify and communicate account discrepancies or unusual items requiring additional review.
  • Perform other duties and responsibilities assigned by management.
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