Accounts Receivable Clerk

Classic Fire + Life Safety•Toronto, ON

1d•CA$45,000 - CA$50,000•Onsite

About The Position

The Accounts Receivable Clerk is responsible for the accurate and timely processing of customer payments, collections, intercompany transactions, credit card payments, and pre-authorized payment programs. This role supports the organization's financial operations by ensuring compliance with internal controls and contributing to efficient cash flow management.

Requirements

College diploma in Accounting, Finance, Business Administration, or a related field preferred; equivalent experience will be considered.
Minimum of 2 years of experience in accounts receivable, cash application, collections, or a related accounting function.
Proficiency in accounting software such as QuickBooks, Sage, Acumatica, or similar ERP systems.
Advanced proficiency in Microsoft Office applications, particularly Excel.
Strong understanding of accounting principles and accounts receivable processes.
Exceptional attention to detail, accuracy, and organizational skills.
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills, with the ability to build effective relationships with customers and internal stakeholders.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

Prepare and maintain customer payment files and spreadsheets (cheques, wire transfers, EFTs, credit card payments, pre-authorized payments, and other payment methods) for accurate processing and automated uploads.
Process, apply, and reconcile customer payments in a timely and accurate manner, ensuring proper allocation to customer accounts.
Set up, maintain, and update customer payment profiles, including recurring payment schedules and pre-authorized payment arrangements.
Reconcile payment transactions against bank statements and accounting records, investigating and resolving discrepancies, unapplied cash, chargebacks, disputes, and other payment-related issues.
Monitor failed, declined, or disputed transactions and work with customers and internal departments to achieve prompt resolution.
Contact credit card and pre-authorized payment customers by phone, email, or written correspondence regarding outstanding balances, declined payments, or account issues.
Maintain complete, accurate, and organized records of all payment transactions and applications in accordance with company policies, audit requirements, and compliance standards.
Provide month-end reporting, reconciliations, and audit support to the Accounts Receivable and Accounting teams.
Assist with special projects and process improvement initiatives as required.
Process and reconcile intercompany transactions, including invoices, payments, adjustments, and fund allocations between related entities, ensuring accuracy and compliance with company policies.
Collaborate with internal departments and affiliated entities to investigate and resolve account discrepancies and support intercompany account reconciliations.
Assist with month-end and year-end closing activities, including preparing reconciliations, reports, and intercompany balances.
Support compliance with company policies, internal controls, accounting procedures, and audit requirements.
Prepare and maintain documentation, reconciliations, and reports required for internal and external audits.
Identify opportunities to improve processes, increase efficiency, and strengthen accounts receivable and accounting operations.
Perform other related duties and special projects as assigned.