Accounts Receivable Clerk I (#653)

Maine Judicial Branch • Portland, ME

12d • $21 - $28 • Hybrid

About The Position

This position involves responsible clerical and financial work, including the preparation and review of financial records, tracking payments, and supporting the collection of revenue for the Judicial Branch. This role requires daily communication with the public, judges, and court staff via in-person, over the phone, and virtual platforms, making excellent customer service and interpersonal skills essential. A strong working knowledge of office equipment, computer systems, and basic administrative practices is crucial to the success of this role. Travel to multiple locations throughout the state is required, with occasional overnight travel.

Requirements

• High school diploma or GED is required
• Two years’ experience providing customer service and/or clerical work/office administration.
• College coursework may be substituted for the work experience on a year-for-year basis.
• Maintain confidentiality of sensitive information.
• Ability to work independently and in a team environment and manage own workload.
• Perform detailed written/numerical data work and calculations rapidly and accurately.
• Accurate work with attention to detail.
• Effective public and staff interaction under various circumstances while maintaining excellent customer service skills.
• Ability to learn computer applications.
• Ability to enter large volumes of data quickly and accurately.
• Understand and follow administrative and clerical procedures and policies.
• Excellent grammar, spelling, and writing skills.
• Effective customer service skills and both oral and written communication skills.
• Knowledge and ability in computer software programs, such as MS Office or other dedicated computer information programs as evidenced by training, education, or work experience.
• Proficient with office equipment, including computers, calculators, copy machines, postage machines, and fax machines, and the ability to learn to use other equipment, such as a TTY, cash drawers, and credit card readers.

Nice To Haves

• Associate’s degree is preferred.
• Collection-related experience in a clerk’s office is preferred.

Responsibilities

• Prepare and maintain accounts receivable records, including tracking outstanding balances, daily fine payments, and related data entry.
• Identify errors when offsetting outstanding fine balances against Broker/Bablo/Lottery payments, researches discrepancies, and confirms that corrections are made in the case management system.
• Interview defendants to establish payment schedule recommendations in accordance with established procedures.
• Research defendants’ assets, income, and capacity to pay fines and surcharges.
• Assist in the review and verification of financial and statistical information.
• Reconcile daily financial reports from all courts.
• Assist in the daily office phone coverage of Tax Offset, Maine Judicial Information System/Enterprise Justice Bail, and Administrative Office of the Courts coverage.
• Communicate and interact effectively in person, over the telephone, and in writing with the Judicial Branch staff, attorneys and other state, local, county, and federal agencies concerning collection matters before the Court.
• Assist the courts with assessing capacity and failure to pay fine hearings (inc. 17-A M.R.S § 1304).
• Interview defendants at local correctional facilities/Zoom meetings/courthouses to establish fine payment schedules to expedite release.
• Provide any physical payments received to the courts for processing in the case management system.
• Approve Advantage entry documents for accounts receivable and journal entries.
• Research docket files for accuracy of accounting of fee codes and unpaid fines.
• Process postal mail for return mail for resending as well as mailing out hearing notices.
• Prepare request to Bureau of Statistics for deceased defendants with unpaid fines.
• Assist with tax offset research, payment confirmation and communication to court clerks to apply payments in case management system.
• Perform internal audits on dockets as well as petty cash in all courts.
• Prepare reports for the Administrative Office of the Courts, as directed.

Benefits

• 13 paid holidays
• 2+ weeks of vacation leave
• 12 paid sick days every year
• Paid Parental Leave: 4 weeks
• Gym membership
• childcare reimbursement programs
• Public Service Student Loan Forgiveness Program
• Health insurance coverage (85%-100% employer-paid for employee-only plan)
• Health insurance premium credit (5% decrease in employee premiums)
• Dental insurance (100% employer-paid for employee-only plan)
• Health and dependent care flexible spending accounts
• Defined Benefit Pension plan contributions
• Voluntary deferred compensation (retirement savings 457 Plan)
• Up to $1000 Tuition Reimbursement each year
• Employer-paid life insurance (1x annual salary)
• Additional wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED