Accts Receivable Rep, Zoro Tools

Grainger Businesses • Chicago, IL

8d • $17 - $29 • Remote

About The Position

The Accounts Receivable Cash Applications Specialist applies customer payments, reconciles cash receipts, and maintains accurate accounts receivable records. Working under general supervision, the role follows established procedures to resolve payment discrepancies, coordinates with customers and internal partners, and escalates exceptions as needed. The specialist also supports month-end close and process improvement work.

The position is remote and hourly, with an anticipated base pay range of $17.26 to $28.80. The role is with Zoro, an eCommerce company serving business owners.

Requirements

• High school diploma or GED.
• Two or more years of experience in a combination of Accounting, Credit, Collections, Customer Service, or Finance.
• Experience processing or reconciling financial transactions in an ERP system or similar business application.
• Ability to research and resolve payment discrepancies using source documents and established procedures.
• Clear written and verbal communication with customers and internal partners.
• Ability to use spreadsheet, email, and document applications to record and communicate account information.
• Strong organization and follow-through, with the ability to prioritize daily work and meet deadlines.
• Accuracy, attention to detail, and problem-solving skills in a high-volume environment.
• Ability to work independently and collaboratively, follow documented controls, and escalate exceptions appropriately.

Nice To Haves

• Experience with high-volume cash application, lockbox processing, or multiple payment methods.
• Working ability in NetSuite and Microsoft or comparable Google Workspace applications.

Responsibilities

• Apply ACH, wire, credit card, lockbox, and check payments to the correct invoices in the ERP system.
• Reconcile bank activity, lockbox files, and payment platform records against daily cash receipts, and investigate discrepancies using source documents.
• Research and resolve unapplied cash, short payments, overpayments, duplicate payments, and remittance discrepancies; escalate exceptions outside assigned authority.
• Prepare and post approved write-offs, discounts, deductions, and other adjustments within assigned authority, and route items requiring approval to the appropriate owner.
• Maintain complete records of cash applications, adjustments, and account activity in accordance with internal controls and segregation-of-duties requirements.
• Respond to customer and internal questions by phone and email about payment status, account balances, and remittance application.
• Partner with Collections and Customer Service to resolve account questions.
• Support month-end cash reconciliation, reporting, accounts receivable journal-entry documentation, process documentation, and assigned testing or data validation.

Benefits

• Medical, dental, vision, and life insurance coverage starting on day one of employment.
• Access to up to 50% of pay based on hours worked before payday.
• 18 paid time off days annually for full-time employees, prorated based on employment start date.
• Six company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
• Employee discounts.
• Parental leave.
• Safety shoes provided where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED