Accounts Receivable Associate

Dallas College•Shirley, NY
•Onsite

About The Position

Dallas College is looking for a detail-oriented and customer-focused Accounts Receivable Associate/Cashier to support student account services and financial operations. In this role, you'll assist students with payments, process financial transactions, maintain accurate records, and provide excellent customer service in a fast-paced environment. Dallas College is currently seeking an Accounts Receivable Associate/Cashier to support the day-to-day operations of the accounts receivable area, in person. This includes processing and monitoring incoming payments, secure revenue by posting receipts and taking proactive steps to collect receivables. This individual will be required to demonstrate a high-level of attention to detail when performing all tasks and be able to accurately handle and count large amounts of cash. This position will require the ability to work extended hours, including evenings and Saturdays during peak times, and assist at other locations as needed.

Requirements

  • Strong attention to detail and accuracy.
  • Excellent customer service and communication skills.
  • Ability to manage multiple priorities and solve problems effectively.
  • Proficiency with Microsoft Office and other computer systems.
  • Experience handling cash and maintaining financial records.
  • Meticulous attention to detail and a high level of accuracy.
  • Ability to calculate, post, and manage accounting figures and financial records.
  • Demonstrated interpersonal skills and ability to work independently and as part of a team in a customer service-oriented environment.
  • Effective communication, both oral and written.
  • Proficiency of Microsoft Office Suite as well as email and internet interfaces.
  • Highly developed organizational and conflict resolution skills.
  • Ability to prioritize time, multitask and problem solve issues in a timely manner.
  • High School diploma
  • Two years of experience in an accounts receivable role or an equivalent combination of education and experience.
  • Two years of cash handling experience.
  • Official transcript is required.
  • Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.

Nice To Haves

  • Bilingual or multilingual preferred.

Responsibilities

  • Process and post student payments and account transactions.
  • Reconcile cash drawers and ensure accurate daily balancing.
  • Review accounts, resolve discrepancies, and maintain financial records.
  • Assist students in person, by phone, and through email.
  • Monitor past-due accounts and support payment follow-up efforts.
  • Process returned checks, payment plans, and related documentation.
  • Reconcile daily balances on cash drawer accounts receivable to ensure that payments are accounted for and properly posted.
  • Verify accuracy of accounts receivable data, identify, and resolve discrepancies. Maintain accurate electronic spreadsheets for accounts receivable data.
  • Monitor past due accounts and contact students to inquire about payment status.
  • Facilitate placing proper restrictions and notes on delinquent accounts.
  • Receive in person customers, emails, and phone calls, providing general information to customers and referring non-routine inquires to the appropriate staff member.
  • Reconcile cash drawers and prepare summary sheet for all cash drawer sessions each day.
  • Post charges and payments for student accounts and miscellaneous transactions.
  • Scan daily cash reports and payment plans into the database.
  • Process NSFs and returned checks to student A/R.
  • Oversee assigned projects as needed.
  • Completes required Dallas College Professional Development training hours per academic year.
  • Performs other duties as assigned.

Benefits

  • Some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
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