Accounts Receivable (AR) Specialist - Healthcare Billing

Nova Supports•Ogden, UT

3d•Remote

About The Position

We are a growing healthcare organization dedicated to providing high-quality services to children and families. We are seeking a detail-oriented, persistent, and highly organized Accounts Receivable (AR) Specialist to help ensure timely reimbursement for services provided and reduce outstanding accounts receivable. This role is ideal for someone who enjoys problem-solving, working independently, and following claims through to resolution. Our billing team does an excellent job submitting claims. We are looking for a dedicated Accounts Receivable Specialist whose primary focus is ensuring claims are resolved and reimbursed appropriately. This position will work unpaid, denied, pending, and underpaid claims by communicating with insurance companies, identifying barriers to payment, correcting claim issues, resubmitting claims when necessary, and maintaining consistent follow-up until resolution. The successful candidate will play a key role in helping our organization maintain healthy accounts receivable and ensuring services provided to families are reimbursed accurately and timely.

Requirements

Strong organizational skills and attention to detail
Ability to work independently with minimal supervision
Excellent written and verbal communication skills
Comfort communicating with insurance companies by phone and email
Strong follow-through and persistence when resolving issues
Reliable internet connection and home workspace suitable for remote work

Nice To Haves

Experience in healthcare billing, medical billing, accounts receivable, or revenue cycle management
Experience working with commercial insurance plans and government payers
Familiarity with claim denials, appeals, and payer follow-up processes
Experience using electronic health record (EHR) or billing software

Responsibilities

Review accounts receivable aging reports regularly
Investigate unpaid, denied, pending, and underpaid claims
Contact insurance companies regarding claim status and payment issues
Submit claim corrections, reconsiderations, and appeals when appropriate
Resubmit claims and supporting documentation as needed
Document all payer communications and follow-up activities accurately
Identify trends contributing to denials, delays, or payment issues
Collaborate with the Billing Manager and internal team members to resolve claim issues
Maintain organized records of assigned accounts and collection efforts
Prioritize aging claims to support timely resolution
Work proactively to reduce outstanding accounts receivable balances