About The Position

HTM Contractors, Inc. is seeking a full-time Accounts Receivable (AR) & Billing Specialist to join their team in Honolulu, Hawaii. As a leader in the residential and commercial market, HTM Contractors specializes in tree service, junk removal, roll-off dumpster rental, environmental cleaning, and street sweeping. The company fosters an exciting, high-performance culture and is looking for awesome people to join their team. This role involves creating customer invoices, preparing progress billings, processing change orders, tracking customer retention, and ensuring compliance with contract requirements. Additionally, the specialist will manage collections by reviewing aging reports, following up on outstanding balances, communicating with customers, and escalating delinquent accounts. Responsibilities also include applying customer payments, recording cash receipts, maintaining accurate customer account records, and resolving payment discrepancies. The role requires maintaining accurate AR aging reports, tracking retention schedules, and supporting cash flow reporting and forecasting.

Requirements

  • Previous accounts receivable, billing, or accounting experience preferred
  • Experience with construction billing, progress billings, or retention tracking is strongly preferred
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service abilities
  • Ability to manage collections professionally and effectively
  • Proficient with Microsoft Office, especially Excel
  • Experience with accounting software or ERP systems preferred
  • Ability to prioritize multiple deadlines in a fast-paced environment
  • Strong problem-solving and follow-up skills
  • Dependable, accountable, and team-oriented

Responsibilities

  • Create customer invoices within 24 hours of approval
  • Prepare and submit progress billings
  • Process change order billings accurately and on time
  • Track and maintain customer retention balances
  • Ensure all billings comply with contract requirements and company procedures
  • Review accounts receivable aging reports weekly
  • Follow up on outstanding customer balances
  • Communicate professionally with customers regarding payment status
  • Escalate delinquent accounts to management when necessary
  • Help maintain strong customer relationships while improving collections
  • Apply customer payments accurately
  • Record daily cash receipts
  • Maintain accurate customer account records
  • Research and resolve payment discrepancies
  • Ensure customer account balances remain current
  • Maintain accurate accounts receivable aging reports
  • Update and track retention schedules
  • Support cash flow reporting and forecasting
  • Provide documentation and reporting for month-end close

Benefits

  • 100% company-paid medical & dental (Employee + Family)
  • 10 paid holidays
  • 160 hours PTO annually
  • Birthday pay (After 1 year)
  • 401(k) with 4% company match
  • Profit sharing
  • Metlife Life insurance (Company paid)
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