Accounts Receivable and Dispute Analyst I

Nite Ize, LLC•Niwot, CO

2d•$24 - $28•Hybrid

About The Position

The Accounts Receivable and Dispute Analyst I is responsible for the daily management of Customer AR and Claims Dispute activities within the Accounting/Finance Department. The position for Accounts Receivable and Dispute Analyst I is expected to be open until July 13, 2026.

Requirements

1-3 years Accounting, Finance, or other general business experience preferred.
Experience using Microsoft Office. Proficiency in Excel is a strong +.
Experience with an Accounting ERP system a + (Great Plains, Dynamics, SAP or Oracle).
Ability to work independently and at quick pace while having a strong sense of urgency and accuracy.
Must be detail-oriented with a focus on accuracy.
Self-motivated to complete tasks on time and improve team efficiencies.
Professional written and verbal communication skills required.
Must be able to thrive in a fast-paced, ever-changing work environment.
Must be able to communicate fluently (read, write, and speak) in English.
Must be 18 or older to apply.

Responsibilities

Responsible for creation and management of Customers invoicing.
Responsible for accurately posting payments to customer accounts and resolving any errors after posting payments, posting prepayments, or deposits.
Accesses customer portals and websites to retrieve remittance details to apply payments.
Correspondence with Customers via phone and email to collect on delinquent accounts.
Extracts and analyzes data, provides recommendations and insight into customer accounts.
Maintains diligent documentation of customer correspondence about collections and payments in accounting system.
Updates and reports on delinquent accounts, open balances, collection issues, or payment issues as assigned.
Confirm and/or Dispute claims & deductions taken by Customers. Includes identification, research, and verification of deduction claims.
Understand our Customers’ “Program” (terms) to ensure that deductions taken are valid relative to Customer/Vendor Agreement.
Collaborate with Nite Ize Sales Team to figure out the most efficient and productive way to communicate claim disputes with our Customers.
Collaborate with Nite Ize Operations Team in gathering data (shipping & inventory) to most effectively prove our dispute case.