Accounts Receivable Analyst

Coca-Cola Bottlers’ Sales & Services Company, LLCTemple Terrace, FL
Hybrid

About The Position

Perform all collection activities for customer accounts assigned by territory and/or channel type in accordance with the company’s credit policies and practices in a manner that supports maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain bottler targets for DSO, currency, SPD, and bad debt.

Requirements

  • Commercial collections experience preferred.
  • Strong written & verbal communication skills.
  • Ability to analyze complex problems and identify solutions
  • Strong negotiation skills.
  • Strong organizational skills and ability to work in a fast-paced environment.
  • Proficient in Software applications such as MS Excel, Word, and PowerPoint. Knowledge of pivots and v-lookups.
  • Experience in SAP, open item accounts receivable system.
  • A credit check is required for this position in Finance.
  • 3 to 5 years of experience in credit and collections.
  • Willingness and ability to travel or come into the office as required by the business.

Nice To Haves

  • The consumer products industry and bottling industry are a plus.

Responsibilities

  • Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned.
  • Analyze risk exposure based on customer payment patterns and by performing financial analysis.
  • Review accounts to identify past due customers and take action to resolve any delinquencies.
  • Plans and maintains a program for the systematic follow-up and collection of amounts due.
  • Communicate with customers to ensure payments are received within terms. Work with sales management to resolve past due delinquency on accounts as required.
  • Contact appropriate customers via email or phone, when necessary, to correct, prevent, or minimize delinquency.
  • Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
  • Build strong relationships within the customer hierarchy to help resolve complex issues.
  • Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold.
  • Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary.
  • Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts.
  • Prepare presentations for customers to resolve collection issues.
  • Request reinstatement of credit privilege when necessary.
  • Prepare write-offs, adjustments, and bad debt as needed.
  • Meets and/or exceeds monthly collection and quality targets.
  • Provide management with status logs and reports as needed.
  • Follow up and collect on rebills of invalid deductions.
  • Reconcile national/local account balances as assigned.
  • Maintain customer information sheets.

Benefits

  • Vacation
  • floating holidays
  • parental leave
  • flexible work environment
  • Competitive Base Salary
  • Rewards & Recognition
  • Retirement Plans & Guidance
  • Health & Welfare Plans
  • Medical, life, and disability insurance plans
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