Accounts Receivable Analyst

Coca-Cola Bottlers' Sales & Services Company•Tampa, FL

6d•Hybrid

About The Position

Perform all collection activities for customer accounts assigned by territory and/or channel type in accordance with the company’s credit policies and practices in a manner that supports maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain bottler targets for DSO, currency, SPD, and bad debt. This is a teleworking role that requires regular work at a CCBSS office location (at least the minimum number of days per month or week), at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Requirements

3 to 5 years of experience in credit and collections.
Proficient in Software applications such as MS Excel, Word, and PowerPoint.
Knowledge of pivots and v-lookups.
Experience in SAP, open item accounts receivable system.
A credit check is required for this position in Finance.
Willingness and ability to travel or come into the office as required by the business.

Nice To Haves

The consumer products industry and bottling industry are a plus.
Commercial collections experience preferred.
Strong written & verbal communication skills.
Ability to analyze complex problems and identify solutions
Strong negotiation skills.
Strong organizational skills and ability to work in a fast-paced environment.
Preferred: 4 Year / Bachelor’s Degree — In Business, Accounting, or Finance preferred, or equivalent related experience preferred.

Responsibilities

Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned.
Analyze risk exposure based on customer payment patterns and by performing financial analysis.
Review accounts to identify past due customers and take action to resolve any delinquencies.
Plans and maintains a program for the systematic follow-up and collection of amounts due.
Communicate with customers to ensure payments are received within terms.
Work with sales management to resolve past due delinquency on accounts as required.
Contact appropriate customers via email or phone, when necessary, to correct, prevent, or minimize delinquency.
Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
Build strong relationships within the customer hierarchy to help resolve complex issues.
Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold.
Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary.
Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts.
Prepare presentations for customers to resolve collection issues.
Request reinstatement of credit privilege when necessary.
Prepare write-offs, adjustments, and bad debt as needed.
Meets and/or exceeds monthly collection and quality targets.
Provide management with status logs and reports as needed.
Follow up and collect on rebills of invalid deductions.
Reconcile national/local account balances as assigned.
Maintain customer information sheets.