Accounts Receivable and Deductions Analyst

Rare Beauty Brands•Boston, MA

About The Position

Rare Beauty Brands is looking for an Accounts Receivable & Deductions Analyst to own cash application, collections, customer deduction research, and deduction tracking across our global retail partner mix (Ulta Beauty, Nordstrom, Walmart, and others, including small independent retailers). This role is ideal for someone with 1-3 years of AR or deductions experience who's ready to own how deductions get tracked, resolved, and reported—including building the tools and processes we use to manage them. You'll work closely with Finance, Sales, and Operations to keep deductions moving toward resolution, manage our relationships with outside dispute/collection partners, and help build a deduction management system that scales with the business.

Requirements

1-3 years of accounts receivable and/or deductions experience (CPG and retail/wholesale environments preferred)
Customer service focused; comfortable communicating via email, telephone, chat, and video meetings
Comfortable building and improving processes, not just following them — you like organizing something that doesn't yet have a clean system
Experience with cash application and account reconciliation; comfortable researching discrepancies and following issues through to resolution
Prior exposure to trade or non-trade deductions, chargebacks, or short-pays
Strong attention to detail, organization, and follow-through in a deadline-driven environment
Clear written and verbal communication skills; comfortable managing outside vendor/partner relationships
Intermediate to advanced Excel skills (pivot tables, VLOOKUP/INDEX-MATCH, sorting/filtering)
Familiarity with ERP/accounting systems (NetSuite preferred, not required)
Familiarity with major retailer customer portals (Ulta, Nordstrom, Walmart Supplier Portal, etc.)
Experience evaluating or working with third-party deduction management software
Experience managing outside collections or dispute resolution partners
Associate's or Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience)

Responsibilities

Apply daily cash receipts and maintain AR schedules and reconciliations for month-end close (AR aging tie-out, unapplied cash, credits, etc.)
Monitor customer accounts, follow up on past-due invoices, and resolve payment issues directly with retail partners
Manage invoice corrections, retailer portal submissions, and AR inquiries
Prepare AR aging reports and support month-end close journal entries
Create and maintain a centralized deduction tracking log to capture deduction type, status, backup documentation, and resolution timeline across all retail partners
Establish workflows and standard documentation for logging, categorizing, and escalating deductions
Continuously refine the system as deduction volume and retailer requirements evolve; recommend or evaluate third-party deduction management tools as needed
Research and validate/invalidate customer deductions and short-pays (pricing, freight, damages, returns, promotional/trade-related deductions)
Coordinate with Sales, Operations/Supply Chain, and our 3PLs to substantiate claims and gather documentation
Follow up on outstanding deductions and ensure timely closure of open items
Manage relationships with outside dispute resolution and collections partners — including assigning invalid deductions, tracking recovery progress, and serving as the primary point of contact for status updates and escalations
Assist with creating and processing credit memos/rebills, maintaining clear audit trails for all adjustments
Identify trends and recurring deduction issues; recommend process improvements to reduce future occurrences
Maintain reporting on deduction activity, aging, and resolution metrics, including recovery rates from dispute partners
Prepare weekly deduction status updates for Finance leadership
Support audit requests by ensuring documentation and controls are in order