Accounts Receivable Analyst

Nederman•Charlotte, NC

About The Position

The Accounts Receivable Specialist is a member of the Nederman Shared Services team, providing support to all Nederman Americas companies. This role is responsible for a broad range of accounts receivable functions, including cash application, account reconciliation, collections, customer account management, reporting, and month-end close activities across multiple ERP systems. The position requires strong analytical skills, attention to detail, and the ability to manage multiple company portfolios while ensuring accurate and timely financial operations.

Requirements

Experience in Accounts Receivable, cash application, credit & collections, and account reconciliation.
Knowledge of credit management, customer account maintenance, and order-to-cash processes.
Experience working with multiple ERP systems.
Strong analytical, organizational, and problem-solving capabilities.
Ability to manage multiple entities, portfolios, and competing priorities effectively.
Excellent written and verbal communication skills.
High level of accuracy, attention to detail, and customer service orientation.
Proficiency in Microsoft Office, particularly Excel.
Ability to work independently and collaboratively in a shared services environment.

Nice To Haves

BS degree in Accounting or related field preferred.

Responsibilities

Process daily cash receipts and maintain A/R cash balancing and reporting activities.
Reconcile cash entries and accounts across multiple companies and ERP systems.
Generate, analyze, and distribute daily and monthly accounts receivable reports to management.
Establish and maintain customer and supplier records within ERP systems.
Review customer credit history, establish credit limits, and define payment terms for customer accounts.
Approve the release of sales orders placed on credit hold in accordance with company policies.
Process customer payments, apply cash accurately, investigate discrepancies, and approve deductions within delegated authority limits.
Maintain all A/R documentation, including invoices, credit memos, cash receipts, reports, and bank statements.
Perform collection activities through phone calls, emails, and customer correspondence to ensure timely payment of outstanding balances.
Monitor customer accounts, identify delinquent balances, and follow up on collection issues.
Generate and distribute A/R collection notices and escalation reports.
Partner with sales teams and internal departments to resolve customer account issues and improve order-to-cash processes.
Prepare and submit monthly reports related to collections, aging, bad debt exposure, and other key performance metrics.
Coordinate placement of delinquent accounts with collection agencies when appropriate.
Recommend bad debt write-offs, reserve adjustments, and legal action as necessary, providing supporting analysis to finance leadership.
Support month-end closing activities and ensure accuracy of accounts receivable balances.
Perform additional order-to-cash and finance-related responsibilities as assigned.