Accounts Receivable Analyst

Rokt•New York, NY

3d•Hybrid

About The Position

The role supports the management of Rokt’s trade receivables across regions, products, and customers. This role focuses on day-to-day collections activities to ensure timely cash collection, accurate AR records, and a positive customer experience. Cash collections fuel Rokt’s growth and healthy AR benefits the entire Rokt Network and drives value for Rokt’Stars and Investors. Relationships matter now more than ever - you will work closely with customers, GTM, billing, cash applications and other teams to resolve issues, follow up on balances, and provide business insights to improve our processes to support our global Network, which grows each and every day.

Requirements

Strong communication skills; comfortable having firm but constructive conversations with customers and internal stakeholders.
High attention to detail, strong organization skills, and an ownership mindset, with the ability to manage multiple priorities and deadlines.
High level of interest in AI and desire to build automated processes.
Comfortable working both independently and as part of a team, knowing when to escalate issues or seek guidance.
Foundational understanding of relevant accounting concepts (e.g., AR recognition basics, bad debt provisioning exposure is a plus).

Responsibilities

Support the end-to-end AR and collections process, helping to ensure timely cash collection and strong working capital.
Perform collections activities (sending statements, following up on overdue invoices, documenting customer communications) and escalate risks or disputes as needed.
Partner with Billing, Cash Applications, and GTM to resolve billing queries and disputes, ensuring a great customer experience.
Assist with month‑end close and reporting activities related to AR (e.g., reconciliations, bad debt provision support, audit requests, and AR aging/collections reporting).
Identify and drive process and system improvements (e.g., automation, dunning workflows, collections tools), while maintaining strong relationships with internal and external stakeholders.