Accounts Receivable Administrator - SSC

Event Network•San Diego, CA

About The Position

The Accounts Receivable Administrator supports the Accounts Receivable team and maintains organized documentation related to incoming payments and customer accounts. The role emphasizes customer service and a positive, professional culture, while requiring attention to detail, strong communication, and confidentiality and accuracy in handling financial information. The administrator provides operational and administrative support across payment processing, customer inquiries, invoicing, account reconciliation, collections, records management, reporting, compliance, audits, and month-end and year-end closing. The role also coordinates with internal departments to resolve billing and payment issues and assists with other projects as needed.

Requirements

  • At least one year of experience in Accounting or Accounts Receivable.
  • Knowledge of accounting systems and financial charts of accounts.
  • Proficiency in MS Excel and Outlook.
  • Strong 10-key skills by touch.
  • Typing speed of at least 60 words per minute.
  • Ability to work independently in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
  • Teamwork, initiative, and leadership skills, with an emphasis on excellence.
  • Customer service, listening, reporting, and presentation skills.
  • Strong verbal and written communication skills.
  • Critical thinking and organizational skills.
  • Attention to detail, reliability, and data-entry accuracy.
  • Ability to establish and maintain effective working relationships.

Responsibilities

  • Provide administrative assistance to support efficient Accounts Receivable operations.
  • Process and post incoming checks, ACH payments, wire transfers, and credit card payments accurately and promptly.
  • Monitor the Accounts Receivable inbox, respond to customer inquiries, and distribute information as needed.
  • Generate, review, and distribute customer invoices and statements in a timely manner.
  • Reconcile customer accounts and resolve discrepancies, including short payments, deductions, and unapplied cash.
  • Support collections by following up on outstanding invoices and communicating with customers about payment status.
  • Maintain accurate, organized customer account records and documentation.
  • Prepare and distribute aging reports and support receivables performance reporting.
  • Ensure compliance with company policies and accounting standards related to revenue and receivables.
  • Coordinate with internal departments, including sales and operations, to resolve billing or payment issues.
  • Assist with audits by providing required documentation and account details.
  • Maintain the confidentiality and security of financial files and sensitive information.
  • Support month-end and year-end Accounts Receivable closing processes.
  • Assist with other projects as needed.
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