Accounts Receivable Administrator

Stream-Flo Industries•Edmonton, AB

1d•Onsite

About The Position

Stream-Flo Industries Ltd. is currently seeking a full-time permanent Accounts Receivable Administrator to work in Edmonton, AB. This role involves managing credit collection policies, providing support to customers and the sales team, submitting invoices, and resolving customer queries. The position requires maintaining consistent credit policies, collaborating with other departments for invoicing support, performing daily invoicing tasks, and processing online invoicing for various customer portals. Additionally, the role includes pulling and checking invoices for discrepancies, generating reports for management, mediating account issues, supporting international offices with credit and invoice matters, planning systematic follow-up and collection programs for amounts due, reviewing accounts for past-due customers, pursuing overdue accounts via various communication channels, building customer relationships to resolve complex issues, processing bank deposits and payment allocations, and processing credit applications for new accounts or updating customer files.

Requirements

Minimum 2-3 years of experience in invoicing, credit & collections
High school diploma
Proficiency with Microsoft applications-Word, Excel, Outlook
Attention to detail & accuracy
Strong oral & written communication skills

Nice To Haves

Accounting/finance background preferred
SAP experience would be an asset
Knowledge and understanding of incoterms preferred

Responsibilities

Apply credit collection policy procedures
Provide credit collection
Provide interface between customer and sales
Submit invoices to customers through various invoicing platforms
Answer customer queries regarding invoices
Maintain consistent credit policy
Communicate with departments to obtain backup necessary for invoicing
Perform daily invoicing as required
Match customer required backup to invoices
Process on-line internet invoicing for customers as required (10 + different online portals)
Pull invoices daily & check for discrepancies as required
Provide management with reports and analysis as needed
Mediate issues/discrepancies with customer accounts
Provide Credit/Invoice related support to international offices
Plan & maintain program for systematic follow up & collection of amounts due
Review accounts to identify past due customers and determine course of action
Pursue overdue accounts via phone, fax, email
Communicate directly with customers for up-to-date payments
Build strong relationships within customer hierarchy to resolve complex issues
Process bank deposits & allocation of payments as required
Process credit applications for new accounts or update customer files