Accounts Payable Supervisor

Equinix • Tampa, FL

5d • $70,000 - $105,000 • Hybrid

About The Position

This role is responsible for supporting day-to-day Accounts Payable (AP) operations, with a focus on invoice processing, vendor support, and issue resolution. The position will serve as an escalation point for complex AP inquiries, ensuring timely and accurate vendor payments while identifying opportunities to improve processes and reduce manual work. This is an individual contributor role with no direct reports.

Requirements

• 5+ years of experience in Accounts Payable, finance, or a related field
• Bachelor’s degree preferred
• Strong problem-solving and analytical skills
• Ability to work independently in a fast-paced, ticket-driven environment
• Strong communication skills for vendor and stakeholder interaction

Nice To Haves

• Bilingual in Spanish and English (strongly preferred)
• Experience supporting LATAM operations or banking environments
• Familiarity with ERP systems (e.g., Oracle, Coupa) is a plus

Responsibilities

• Review, process, and support verification of invoices to ensure accuracy and timely payment
• Act as a second-level escalation point for complex AP issues, including vendor payment inquiries and discrepancies
• Investigate and resolve issues across invoice processing, payments, and vendor setup
• Support payment batch review and approval as needed
• Handle escalated vendor and internal stakeholder inquiries related to procure-to-pay processes
• Partner with internal teams (e.g., Operations) to resolve payment or invoice issues
• Communicate clearly and professionally with vendors regarding payment status and issue resolution
• Manage and respond to assigned AP tickets within defined service levels
• Prioritize workload effectively to ensure timely resolution of escalations
• Support continuous improvement of ticketing and workflow processes
• Identify process gaps and opportunities to improve efficiency, particularly within global and LATAM operations
• Support documentation and adherence to SOX-compliant processes and controls
• Contribute to reducing manual work through process enhancements and system improvements
• Assist with training documentation and cross-functional knowledge sharing
• Primarily support LATAM AP operations, including vendor and banking-related issues
• Cross-train to provide coverage across North America and other regions as needed
• Participate in process improvement initiatives and special projects
• Provide support for system or process rollouts and enhancements

Benefits

• Employee Assistance Program
• Health insurance
• Life insurance
• Disability insurance
• Voluntary plans
• Retirement plan
• Paid Time Off (PTO)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level