Accounts Payable Specialist

Margaritaville at Sea • Orlando, FL

51d • Onsite

About The Position

The Accounts Payable Specialist plays a vital role in supporting the financial operations of Margaritaville at Sea. This position is responsible for processing vendor invoices, reconciling payments, managing guest refunds, and collecting outstanding balances from customers. The AP Specialist ensures timely and accurate financial transactions while maintaining strong relationships with vendors, guests, and internal departments. This role supports both shoreside and shipboard operations and contributes to the overall efficiency and integrity of the accounting function.

Requirements

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Certification in bookkeeping or accounting (e.g., AIPB, NACPB) is a plus.
• Minimum of 2 years of hands-on experience in accounts payable and/or accounts receivable.
• Experience working with accounting software and ERP systems (e.g., QuickBooks, NetSuite, SAP).
• Prior experience in hospitality, cruise, or travel industry is a plus.
• Strong understanding of accounting principles, including accounts payable and receivable processes, reconciliation, and financial reporting.
• Proficiency in accounting software and ERP systems (e.g., QuickBooks, NetSuite, SAP) and Microsoft Excel.
• Excellent attention to detail and accuracy in handling financial data and documentation.
• Effective communication skills, both written and verbal, with the ability to interact professionally across departments and with external stakeholders.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to identify and resolve discrepancies independently and maintain accurate records.
• Ability to manage sensitive financial information with discretion and confidentiality.
• Adaptability to changing priorities and a commitment to continuous process improvement.
• Collaborative mindset with the ability to work effectively with both shipboard and shoreside teams.

Nice To Haves

• Certification in bookkeeping or accounting (e.g., AIPB, NACPB) is a plus.
• Prior experience in hospitality, cruise, or travel industry is a plus.

Responsibilities

• Receive, verify, and process vendor invoices, ensuring accuracy, proper coding, and timely approvals.
• Prepare and execute payments to vendors in accordance with company policies and payment schedules.
• Reconcile vendor statements and resolve discrepancies to maintain accurate financial records.
• Process guest refund requests promptly and accurately, coordinating with Guest Services and Finance teams.
• Investigate and contest credit card chargebacks, providing supporting documentation and timely responses.
• Generate customer invoices, monitor aging reports, and follow up on outstanding balances to ensure timely collections.
• Maintain organized and up-to-date records of all AP and AR transactions for audit and reporting purposes.
• Work closely with shipboard and shoreside departments to ensure smooth financial operations and resolve issues.
• Assist with month-end closing activities, including journal entries and financial reporting.
• Ensure all financial transactions comply with internal policies and external regulations.

Benefits

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Paid Time Off
• Holidays – All full-time and part-time with benefits employees receive days off for 10 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the below the Director level start with 15 days/year; Director and above level have Discretionary Time Off, which for Directors is generally 15 days and for VPs and above 21 days. Part-time with benefits employees receive time off based on the number of hours they work.
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree