Accounts Payable Associate

Baystate Health•Springfield, MA

2d•Hybrid

About The Position

Baystate Health is seeking a full-time Accounts Payable Associate to join its Accounts Payable team in Springfield, Massachusetts. The role supports accurate and timely invoice and payment processing and serves as a point of contact for vendors and internal customers. The Associate helps resolve discrepancies, supports internal teams, and contributes to the financial integrity of the organization. The position is scheduled for 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m. It is hybrid, with three days per week on-site at 280 Chestnut Street in Springfield; Wednesdays are mandatory on-site days. Candidates must live in Massachusetts or Connecticut.

Requirements

High school diploma or GED; GED or HiSET is listed as required.
4–6 years of Accounts Payable experience required.
Strong customer service and telephone communication skills.
Strong computer skills, including proficiency with Microsoft Excel and Word.
Demonstrated accuracy with data entry.
Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Must live in Massachusetts or Connecticut.

Nice To Haves

8–10 years of Accounts Payable experience preferred.

Responsibilities

Serve as a primary contact for assigned vendors and respond to inquiries professionally and with strong customer service.
Review invoices for accurate coding, supporting documentation, required approvals, and overall accuracy.
Index and enter invoices into appropriate systems according to departmental standards.
Process purchase order and non-purchase-order invoices, EDI and uploaded invoices, check requests, travel reimbursements, and patient refunds.
Review vendor statements for discrepancies, aging invoices, credits, and other issues requiring resolution.
Help set up new vendors by gathering tax information and coordinating with Accounts Payable and Purchasing.
Process daily payment runs, review reports for errors, correct issues, and release transactions.
Coordinate payment information with banking partners and assist with check processing and immediate check requests.
Monitor and resolve reconciliation items and other Accounts Payable exceptions in a timely manner.
Work with Accounts Payable colleagues, Purchasing, Material Management, Inventory Control, and vendors to resolve Received Not Invoiced and Invoiced Not Received issues.
Manage the Accounts Payable email inbox according to the department's rotating schedule.
Audit transactions over $10,000 for completeness and accuracy.
Support department projects, process improvements, and other assignments as needed.
Maintain administrative and functional responsibilities for applications such as Works, Corporate Traveler, and Clincard.
Assist with department mail, inter-office correspondence, and fax distribution as assigned.
Maintain an organized, clean, and safe work environment and follow Baystate Health safety requirements.
Uphold confidentiality, Baystate Operating Principles, and Baystate Best Service Standards.

Benefits

Excellent compensation.
Medical, dental, and vision insurance described as high-quality and low-cost.
Generous paid time off, up to 25 days in the first year, with scheduled earned increases.
Continuing education support and reimbursement.
First-time home buyer financial packages.
Farm Share memberships.
403(b) retirement plan with company match and annual company contribution increases based on years of service.
Free financial coaching from a certified professional.
Wellbeing programs addressing mental, physical, and financial health.
Pet, home, auto, and personal insurance.
Life insurance.
Reimbursement for wellbeing activities, including examples such as gym membership and equipment, personal training, and massage.