Account Payable Associate

Williams-Sonoma•Claremont, NC

16d•Onsite

About The Position

The Accounts Payable Associate, located in Claremont, North Carolina, supports accurate and timely processing of vendor invoices and payments. The role works with vendors, Shared Services Accounts Payable, Purchasing, Receiving, and internal business partners to resolve invoice issues, obtain approvals, maintain documentation, and move invoices efficiently through the payment process. The position also maintains invoice and open-item tracking, provides status updates, assists with vendor statement reviews, researches outstanding balances, and identifies recurring process issues and workflow improvements. The posting includes a separate description of a Senior Accountant role, but the responsibilities and qualifications relevant to this position are for the Accounts Payable Associate.

Requirements

At least 3 years of experience in accounts payable, invoice processing, vendor support, or a related administrative finance role.
Proficiency in Microsoft Excel, including pivot tables and functions such as SUMIFS and lookups.
Strong attention to detail and accuracy.
Strong organizational skills and ability to follow through on multiple open items.
Ability to communicate effectively with vendors, Shared Services Accounts Payable, Purchasing, Receiving, and internal business partners.
Strong sense of urgency and ability to prioritize responsibilities in a deadline-driven environment.
Ability to research discrepancies, identify issues, and escalate items appropriately.

Nice To Haves

Associate’s degree in Accounting, Business Administration, or a related field preferred.
Prior experience with Oracle, Microsoft D365, or a similar ERP system preferred.

Responsibilities

Track vendor invoices through the accounts payable workflow and review them for required documentation and payment readiness.
Manage invoices without purchase orders, including coding, routing for approval, and tracking through payment.
Research and resolve invoice discrepancies, payment holds, missing approvals, coding issues, and vendor payment questions.
Monitor open invoices, aging items, blocked invoices, and items requiring follow-up.
Review recurring vendor coding for consistency and accuracy.
Respond to vendor questions about invoice status, payment timing, missing information, and disputed items.
Follow up with internal approvers to ensure invoices are approved on time.
Escalate recurring invoice issues, aging items, and payment delays to management as needed.
Assist with vendor statement reviews and research outstanding invoice balances.
Support timely and accurate communication among vendors, internal teams, and Shared Services Accounts Payable.
Maintain invoice tracking reports, open-item reports, and other accounts payable follow-up schedules.
Provide regular status updates on outstanding invoices, approval delays, blocked items, and vendor payment issues.
Identify recurring invoice-process issues and recommend workflow improvements.
Support special accounts payable projects as assigned.