Accounts Clerk

Ivy Tech Community College•Sellersburg, IN

16h•$15 - $20•Onsite

About The Position

The Accounts Clerk supports the combined Business and Bursar Office at the Sellersburg Campus. This position combines student account services with procurement and finance support, offering a diverse range of responsibilities. Serving as the primary point of contact for the office, this role is highly service-focused, managing all incoming calls, assisting students with account-related inquiries, and ensuring accurate payment processing. The position also collaborates with other campus departments and external vendors, supporting purchasing and compliance functions that keep campus operations running smoothly. Other duties as assigned to meet evolving campus needs. Responsibilities may shift during peak periods or as institutional priorities evolve. Due to the sensitive nature of student and vendor information, confidentiality and discretion are essential.

Requirements

Demonstrated customer service skills and effective communication.
Accurate keyboarding and business math competency.
Ability to maintain confidentiality, prioritize multiple tasks, and work independently.

Nice To Haves

Associate degree.
Experience in finance, procurement, or customer service operations.

Responsibilities

Serve as the primary point of contact for the combined Business/Bursar Office, answering calls, assisting students, and welcoming students, faculty, staff, and campus visitors.
Assist students with tuition payments, refunds, payment plans, and account balances.
Process payments in Ivy Tech’s online systems (Banner and Workday); balance and reconcile the cash drawer daily.
Code student accounts accurately and maintain compliant records.
Collaborate with other departments to resolve student accounts or process-related questions.
Review returned payments and stale refund checks and coordinate resolution with students.
Enter requisitions, track purchase orders, and process vendor invoices.
Work closely with Finance and Facilities teams to ensure timely and accurate purchasing.
Monitor and manage financial spreadsheets and projects, as needed.
Collaborate closely with the Business Office Assistant Director and Bursar Office Assistant Director with any special projects or tasks during their peak seasons.
Perform other duties as assigned.
All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services