Accounting Technician - Utility Billing

City of Marysville•Marysville, WA

3d•Onsite

About The Position

This position performs general accounting functions and tasks associated with maintaining and updating a set of accounting records, such as utilities accounts, accounts payable, accounts receivable, purchasing, etc. Positions in this class perform one or more segments in maintaining a complete set of Utility Billing accounts. Work is performed within established procedures. Although the position may operate independently, the work is routine and repetitive with supervision or guidance readily available.

Requirements

Two years of experience performing general accounting functions, including at least one year of customer service experience.
High school diploma or GED.
Must be bondable.

Responsibilities

Reviews, identifies and resolves problems and discrepancies on accounting records or documents, including researching records and making adjustments to customer accounts or accounting records.
Posts, records, enters and updates manual and/or automated accounting records, such as preparing utility bills, past due, and shut-off notices; processing senior discount applications; and setting up new utility accounts.
Answers questions from customers regarding account information, accounting and billing procedures, and contacts appropriate utility staff for follow-up if needed.
Enters service calls in the Work Management System.
Balances journal entries, printouts, deposits or other accounting documents.
Processes and enters data/information into computer to prepare a variety of documents.
Totals and balances payments, entries to accounts, bills and/or records.
Coordinates a variety of activities with utility field staff, such as route sequencing, downloading information from utility meters, and initiating dispatches for a variety of routine account activities.
Sorts and files records, reports, and other documents; maintains files for designated accounts or accounting functions.
Prepares receipts for a variety of payments.
Drafts routine correspondence and notices to customers; prepares customer mailings.
Relieves other clerical and office personnel as needed.