Accounting Operations Manager - Barebells & NOCCO, USA

Vitamin Well Group•Los Angeles, CA

18d•Onsite

About The Position

Vitamin Well Group is seeking an analytical, hands-on Accounting Operations Manager to support operations in the US and Canada, as well as its recently established business in Mexico. Reporting to the Director of Accounting, this newly created position leads five AR Specialists and oversees a large-scale accounts receivable portfolio. The role combines AR leadership with responsibility for retailer deductions, trade promotion management, claims recovery, systems, and internal controls. It offers the opportunity to improve processes, strengthen financial controls, and support continued business growth. The manager oversees accounts receivable and collections, including collections performance, customer account reconciliations, cash application, unapplied cash resolution, credit holds, billing accuracy, and reconciliations for e-commerce and marketplace platforms. The role also oversees retailer deductions and claims, validates claims against approved promotions, drives dispute resolution and recoveries, and manages Confido/TPM administration, reporting, data quality, and promotional-deduction reconciliations. The position leads and develops a team of five AR Specialists; improves processes, workflows, systems, and automation; maintains internal controls and procedures; and investigates EDI-related issues with Operations, IT, and external partners. It coordinates AR month-end activities, supports audits, and works with the GL team and other departments to ensure accurate financial reporting. The position is based in Marina del Rey, California, and requires on-site attendance five days per week. The base salary range is $120,000–$145,000 annually. The application deadline is November 20, 2026, although applications are reviewed on an ongoing basis and the position may be filled earlier.

Requirements

Bachelor's degree in Accounting, Finance, or a related field.
At least 5 years of accounting or finance experience, including significant exposure to accounts receivable operations.
Experience leading and developing teams.
Strong analytical skills and ability to investigate and resolve complex financial and operational issues.
Strong Excel and systems skills, with an interest in technology, automation, and process improvement.
Excellent communication skills and ability to collaborate across departments.
Detail-oriented and proactive, and comfortable working in a fast-paced, growing business.

Nice To Haves

Experience within CPG, food and beverage, or high-volume distribution.
Familiarity with retailer deductions, trade promotion management, EDI, Dynamics 365, Confido, or direct-to-consumer and marketplace platforms.

Responsibilities

Oversee a large-scale accounts receivable portfolio and drive collections, aging, and DSO performance.
Manage customer account reconciliations, cash application, unapplied cash resolution, and credit holds; escalate at-risk balances when needed.
Ensure accurate billing, pricing, and payment terms in collaboration with Operations.
Oversee accounting reconciliations for Shopify, WooCommerce, Amazon, and other direct-to-consumer and marketplace platforms.
Oversee retailer deductions, promotional billbacks, chargebacks, shortages, and compliance claims.
Analyze deduction trends, validate claims against approved promotions, and drive dispute resolution and recoveries.
Partner with Sales, Operations, and external partners to resolve claims and improve processes.
Manage Confido/TPM administration, reporting, data quality, and reconciliation of promotional deductions.
Lead, coach, and develop a team of five AR Specialists; set priorities, performance expectations, and escalation procedures.
Provide hands-on support with complex issues and during periods of high workload.
Develop team processes and capabilities to support increasing business volumes.
Develop and maintain internal controls, SOPs, approval processes, segregation of duties, and reconciliations.
Identify opportunities to improve workflows, system integrations, and automation.
Investigate EDI-related issues affecting orders, invoicing, deductions, and payments with Operations, IT, and external partners.
Strengthen order-to-cash processes to support accuracy, efficiency, and accountability.
Coordinate AR-related month-end activities, including cutoff, reconciliations, accruals, and reserve inputs.
Support audit requirements and ensure accurate documentation.
Partner with the GL team and other departments to ensure accurate financial reporting.