Accounting Clerk

IHG•Tamuning,

4d•Onsite

About The Position

Under the direct supervision of the Director of Finance and within Crowne Plaza Resort Guam policies and procedures, this entry-level, non-exempt hourly role is responsible for accurately recording hotel revenue, promptly reporting discrepancies, producing the daily revenue report, and reconciling revenue against banked cash and accounts receivable movements. The role helps ensure that revenue is recorded and reported daily and that controls for the income process are in place. The position works with Finance, hotel departments, managers, and guests to support accounting controls and effective communication. Duties include reconciling sales across property management and integrated systems; reviewing room, food and beverage, cashier, deposit, and ledger records; preparing revenue and other financial reports; and supporting monthly and daily reconciliations, audits, tax reporting, and control assessments. The employee also helps maintain safe working practices and compliance with hotel policies, procedures, and statutory requirements.

Requirements

High school diploma in Accounting or Business.
At least 2 years of previous accounting experience.
Fluent English speaking, listening, reading, and writing skills.
Must be able to work in Guam, USA without restrictions; eligible groups listed are U.S. citizens, U.S. permanent residents, and residents of the Federated States of Micronesia.
Mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances.
Problem-solving and reasoning abilities.
Ability to create, prepare, and maintain spreadsheets using various software systems.
Knowledge of computerized financial reporting systems and programs.
Proficiency in Microsoft programs, especially Outlook and Excel.
Proficiency with property management systems and point-of-sale systems and software.
Ability to balance budgets and understand how spending habits affect financial performance.
Ability to analyze and organize financial data and present it clearly and professionally.
High ethical standards, including identifying and reporting theft and vulnerabilities in budget controls.
Ability to assist with accounts receivable coordination by communicating with and assisting travel agency clients.
Communication skills for interacting with colleagues and managers.

Nice To Haves

Bachelor’s degree in Accounting or Business.

Responsibilities

Communicate with and coach Duty Managers, supervisors, Front Office Cashiers, and Finance team members to support adherence to Finance policies and procedures.
Interact professionally and positively with hotel departments and staff, fostering rapport, teamwork, and effective two-way communication.
Cover the duties of another Finance team member when that person is unavailable.
Reconcile daily revenue between the property management system (PMS) and integrated systems, including room, food and beverage, telephone, laundry, and other department sales.
Prepare and distribute the daily revenue report accurately and on time.
Review complimentary, house-use, zero-rate, no-show, room-rate variance, room-status discrepancy, and out-of-service/out-of-order room reports and supporting explanations.
Finalize food cover reports and verify breakfast package allocations.
Key and distribute the revenue journal to outlet managers and management.
Control food and beverage sales by checking guest checks, voids, corrections, unsettled checks, buffet and banquet controls, outlet sales, and employee meal or entertainment charges.
Ensure rebates, negative postings, and paid-outs are documented, comply with the Hotel Accounting Manual, and are summarized for management review.
Maintain controls over coupons, certificates, and vouchers.
Ensure invoiced and earned revenue is captured accurately in the PMS or accounting system and reconciled to revenue sources and the General Ledger as required.
Audit General Cashier bank-in slips against daily collection summaries; reconcile advance payments; and work with the General Cashier to check float totals and outlet registers.
Reconcile guest, city, and advance deposit ledgers with the PMS trial balance and promptly resolve discrepancies.
Provide input for month-end journals, including revenue adjustments; verify occupancy tax output and support occupancy tax filing; and prepare discount, tips, and rounding adjustment reports after month-end.
Conduct monthly audits of room-status discrepancies, open food and beverage outlet checks, and POS prices against source documents such as menus and laundry lists.
Perform special projects as assigned by management.
Build and maintain positive relationships with internal customers and guests and take action to meet or exceed their needs.
Implement the Control Self-Assessment (CSA) and work toward a 100% score in the CSA Audit of Revenue and Income Audit category.
Follow occupational health and safety policies and procedures, recognize hazards, notify supervisors of potential dangers, and log security incidents and accidents as required.
Comply with IHG policies, procedures, and statutory requirements; maintain accounting controls and recommend workflow improvements; and coordinate and administer CSA audits.
Report directly to and communicate with the accountant on accounting and financial control matters.
Perform other duties as required.