Accounting Clerk

Heartland Home Services • Barberton, OH

4d

About The Position

The Accounting Clerk supports the daily operations of the accounting department, primarily focusing on customer billing and accounts receivable. Most work is performed in ServiceTitan, the company’s field service software, and Microsoft Office. The position also involves regular phone communication with customers and verifying vendor bills before payment. ServiceTitan experience is not required because training will be provided, though prior experience is a plus. Candidates should have strong computer skills, a high level of accuracy, and a professional approach to customer service.

Requirements

• Strong computer skills.
• High level of accuracy.
• Professional approach to customer service.

Nice To Haves

• Prior experience with ServiceTitan.

Responsibilities

• Review completed jobs and prepare, verify, and issue accurate customer invoices in ServiceTitan in a timely manner.
• Post customer payments, monitor open balances and aging reports, follow up on past-due accounts, and maintain accurate customer account records.
• Answer incoming customer calls professionally and efficiently, respond to billing inquiries, process payments by phone, and direct calls to the appropriate department as needed.
• Match vendor bills to packing slip receipts to confirm charges reflect materials received, and work with vendors and internal staff to resolve discrepancies.
• Review and classify back-office bills to the proper GL accounts and departments, and approve them for payment submission.
• Enter and review information across company systems to ensure accuracy and consistency.
• Coordinate with dispatch, technicians, and other departments to support timely job completion and related documentation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed