Accounting Clerk

Crescent Careers • New Orleans, LA

11d

About The Position

The Accounting Clerk handles accounts receivable activities, including billing and invoicing, payment applications and collections, account reconciliation and reporting, and guest and client support. The role works with Sales, Front Office, Events, and Finance to verify charges and documentation, maintains organized financial records, follows accounting policies and internal controls, and safeguards sensitive financial information. The position requires attention to accuracy, organization, deadlines, and customer service. It involves sitting for extended periods and working at a computer, with occasional lifting or moving of files or office supplies weighing up to 20 lbs.

Requirements

• 1–2 years of accounting or accounts receivable experience, preferably in hospitality.
• Strong knowledge of billing procedures, folio management, and payment applications.
• Proficiency with hotel PMS and accounting software, such as Opera, Delphi, M3, Sage, or similar.
• High attention to detail, accuracy, and organization.
• Excellent communication and customer service skills.
• Ability to manage deadlines and multiple tasks.
• High school diploma or equivalent required.
• Ability to sit for extended periods and work at a computer.
• Ability to occasionally lift or move files or office supplies weighing up to 20 lbs.

Nice To Haves

• Associate degree in accounting or finance preferred.

Responsibilities

• Prepare and issue invoices for group bookings, events, corporate accounts, and direct billing clients.
• Review daily transactions, folios, and charges for accuracy before posting.
• Ensure proper coding and documentation for all receivables.
• Apply payments, deposits, credit card charges, and wire transfers to the appropriate accounts.
• Monitor aging reports and professionally follow up on past-due balances.
• Communicate with clients about outstanding invoices and payment arrangements.
• Reconcile accounts receivable ledgers to ensure all payments are accounted for.
• Prepare daily, weekly, and monthly accounts receivable reports and statements.
• Assist with month-end closing and revenue reconciliation.
• Resolve billing inquiries or disputes promptly and courteously.
• Coordinate with Sales, Front Office, Events, and Finance to verify charges and documentation.
• Maintain strong relationships with corporate clients, vendors, and internal stakeholders.
• Maintain organized financial files and documentation according to company and brand standards.
• Ensure compliance with accounting policies, internal controls, and audit requirements.
• Safeguard sensitive financial information and follow confidentiality protocols.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and their family members.
• 401K matching program for eligible associates.
• Flexible scheduling.
• Discounts with Crescent-managed properties in North America for associates and their family members.
• Health and wellness programs.
• Learning and development opportunities.
• Travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED