Accounting and Claims Team Lead

Howden • Edina, MN

11d

About The Position

Howden Tiger, Howden’s global reinsurance broker and risk, capital, and strategic advisor, is seeking an Accounting and Claims Team Lead (Director). The role leads a small team of accounting and claims professionals based in Edina, Minnesota, and remotely across the United States. The position works with external clients and reinsurers, as well as internal broker teams, to deliver accounting and claims services and support client needs. It partners with the department head and other team leaders on team development, workload management, operational policies, performance monitoring, reporting, risk management, and continuous improvement. The role also supports clients with U.S. state and other regulatory requirements related to reinsurance and travels to client and Howden Tiger offices as required. This is a permanent position.

Requirements

• Bachelor’s degree.
• 10+ years of reinsurance intermediary accounting/claims experience.
• Experience managing and developing teams.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, collaborative environment.
• Proficiency with Microsoft Office products.
• Must be authorized to work in the United States.

Responsibilities

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota, and remotely throughout the United States.
• Supervise, train, and mentor direct reports to develop their skills, experience, performance, and careers.
• Coordinate with the department head and other team leaders to balance workloads, assign tasks, and onboard new business while maintaining high levels of customer service.
• Work with brokers to coordinate sales and service support.
• Assist with defining, implementing, and revising departmental operational policies and guidelines.
• Monitor performance against Key Performance Indicators with the department head and other team leaders.
• Ensure the department meets the needs of clients and other stakeholders.
• Report key data to internal and external stakeholders, including management and clients.
• Coordinate effective interactions with direct reports across Broking, Contracts, and Fiduciary functions.
• Assist with the design and implementation of technology solutions as needed.
• Maintain strong internal and external relationships.
• Monitor, reduce, and resolve risks to the business and trading partners.
• Analyze financial, process, and other data to support strategic decisions.
• Assist clients with compliance with U.S. state and other regulatory requirements related to reinsurance, including analyzing NAIC Schedule F requirements and securing collateral where required.
• Demonstrate technical and leadership competencies and a commitment to continuous improvement.
• Review and approve direct reports’ work as needed.
• Work with staff to answer audit questions.
• Travel to client and Howden Tiger offices as required.
• Perform additional responsibilities as required.

Benefits

• Howden describes offering a career that employees define, with opportunities for career progression.
• Reasonable accommodations may include flexible hours or hybrid working, where the position allows.

What This Job Offers

• Job Type: Full-time
• Career Level: Director