Accounting and Claims Team Lead

Howden•Edina, MN

About The Position

Howden Tiger is seeking an Accounting and Claims Team Lead (Director) with 10+ years of reinsurance accounting and claims experience and a track record of leading high-performing teams. The role works with external clients and reinsurers and internal broker teams. The team is based in Edina, Minnesota, and remotely throughout the US. The Team Lead manages and develops accounting and claims professionals, balances workloads with department leadership and other team leaders, and helps ensure high levels of customer service. The role contributes to operational policies, performance monitoring, data reporting, technology solutions, regulatory compliance, risk management, and continuous improvement. It also maintains internal and external relationships and reviews staff work as needed. Travel to client and Howden Tiger offices is required as needed.

Requirements

Bachelor’s degree.
10+ years of reinsurance intermediary accounting or claims experience.
Experience managing and developing teams.
Strong written and verbal communication skills.
Ability to work in a fast-paced, collaborative environment.
Proficiency with Microsoft Office products.
Must be authorized to work in the U.S.

Responsibilities

Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota, and remotely throughout the US.
Supervise, train, and mentor direct reports to support their performance and career development.
Work with the department head and other team leaders to balance workloads, assign tasks, and onboard new business while maintaining high customer-service standards.
Coordinate sales and service support with brokers.
Assist the department head and other team leaders in defining, implementing, and revising operational policies and guidelines.
Monitor performance against Key Performance Indicators with the department head and other team leaders.
Ensure the department meets the needs of clients and other stakeholders.
Report key data to internal and external stakeholders, including management and clients.
Support effective interactions across Broking, Contracts, and Fiduciary functions.
Assist with the design and implementation of technology solutions as needed.
Maintain strong internal and external relationships.
Monitor, reduce, and resolve risks to the business and its trading partners.
Analyze financial, process, and other data to make strategic decisions.
Assist clients with compliance with US state and other regulatory requirements related to reinsurance, including analyzing NAIC Schedule F requirements and securing collateral where required.
Demonstrate technical and leadership competencies and a passion for continuous improvement.
Review and approve direct reports’ work as needed.
Work with staff to answer audit questions.
Perform additional responsibilities as required.
Travel to client and Howden Tiger offices as required.