Accounting and Administrative Associate

Sol-Up - Nevada•Paradise, NV

9d•Onsite

About The Position

The Accounting and Administration Associate at Gigawatt Operations Inc. dba Sol-up and its subsidiaries is responsible for managing critical functions related to solar financing, collections, customer relations, referral programs, and Return Merchandise Authorization (RMA) processing. This role plays a key part in supporting financial and operational efficiency and ensures a high level of service in customer interactions and transaction accuracy.

Requirements

Associate degree in accounting, Finance, Business Administration, or related field preferred.
2-3 years of experience in accounting, customer service, or administration.
Familiarity with financing, collections, and customer service practices.
Proficiency in accounting software and Microsoft Office (Excel, Word, Outlook).
Strong attention to detail and organizational skills.

Nice To Haves

Experience with CRM software and solar financing processes.
Previous experience in collections or accounts receivable roles within a service-based organization.

Responsibilities

Coordinate solar financing applications, ensuring all documentation is complete and meets financing criteria.
Act as the primary liaison with financing partners to resolve any application or funding issues.
Track financing approval and funding timelines, keeping customers informed and ensuring smooth project transitions.
Monitor accounts receivable and follow up on overdue payments, maintaining positive customer relations.
Implement and manage collection strategies to reduce outstanding balances and minimize receivables aging.
Generate and review aging reports, providing status updates to the Accounting Lead on collection efforts.
Serve as a point of contact for customer inquiries regarding billing, payments, and financing.
Address and resolve customer issues professionally, ensuring timely responses and accurate information.
Collaborate with other departments to handle escalated customer concerns and ensure customer satisfaction.
Track and manage renewals and compliance for all business permits and licenses.
Prepare and issue in-house checks as required for various business transactions.
Prepare, file, and track mechanical liens and demand letters as needed for collections and project management.
Assist with month-end and year-end close processes, including reconciliation tasks as needed.
Generate and maintain reports on key financial and operational metrics.
Support the Accounting Lead in implementing process improvements and maintaining compliance with policies.
Perform other related duties as assigned to support the administration and accounting team.
Assist the CFO in implementing policies and procedures to improve efficiency and compliance.