Account Supervisor, Brand

Zeno GroupChicago, IL

About The Position

Zeno Group is seeking an Account Supervisor, Brand to lead day-to-day client programs for leading consumer and brand clients. This role involves working closely with clients, account teams, and cross-functional partners to develop communications strategies, manage integrated campaigns, and ensure successful execution across multiple workstreams. The ideal candidate will enjoy both strategic thinking and hands-on execution, with opportunities to guide client programs, mentor junior team members, and help brands achieve their business and communications objectives.

Requirements

  • 5+ years of experience in public relations, communications, brand marketing or related fields within an agency or other fast-paced environment.
  • Experience developing and executing communications programs that support business and brand objectives.
  • Strong understanding of media relations, influencer engagement and integrated communications strategies.
  • Experience planning and executing events, campaigns or brand activations.
  • Demonstrated ability to think strategically and creatively about client challenges and opportunities.
  • Strong writing, editing and presentation skills, with experience developing client-facing materials and recommendations.
  • Experience building strong client relationships and supporting communications programs.
  • Strong project management and organizational skills, with experience managing multiple priorities and stakeholders.
  • Experience managing budgets, timelines and account operations.
  • Proven success building relationships with media, influencers and industry partners.
  • Experience mentoring or supporting junior team members.
  • Collaborative mindset with a passion for communications, storytelling and team success.

Nice To Haves

  • Experience working with consumer or lifestyle brands.
  • Experience contributing to integrated campaigns that span earned, owned, social or experiential channels.
  • Experience supporting business development or new business initiatives.

Responsibilities

  • Serve as a trusted day-to-day client contact, managing projects, communications programs and integrated workstreams while ensuring high-quality execution and strong client service.
  • Contribute to the development of communications strategies, messaging and content that help brands engage audiences and achieve business objectives.
  • Develop and execute media and influencer outreach programs, building relationships that drive awareness, engagement and measurable results.
  • Partner with internal teams and external stakeholders to deliver integrated campaigns, events and communications initiatives that align with client goals.
  • Identify opportunities to introduce clients to new capabilities, contribute to business growth and stay connected to industry trends and professional networks.
  • Support and mentor junior team members while contributing to a collaborative environment where people can learn, grow and do their best work.
  • Help manage account budgets, timelines, resources and project deliverables while ensuring quality, efficiency and accountability.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription plans
  • Short-term disability
  • Long-term disability
  • Paid subscription to Headspace
  • Access to mental health providers
  • Employee assistance program
  • Generous vacation
  • Paid holidays
  • Self-care time
  • 401(k) plan
  • Pretax flexible spending accounts
  • Tuition assistance
  • Life insurance
  • Free access to a certified financial coach
  • Monthly allowance for ZenoFit program
  • Annual bonuses
  • Paid Time Off policy
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