Account Specialist

Royal Bank of Canada • Toronto, ON

17h • Onsite

About The Position

Under the RBCx Portfolio, Ownr is looking for a dynamic Account Specialist to join our sales team. In this role, you will help simplify legal corporate structures and business compliance terminology for entrepreneurs, guide aspiring entrepreneurs through the Ownr platform, and help them understand why registering their business through Ownr is the biggest no-brainer in Canadian small business.

Reporting into the Senior Account Manager of the Ownr Sales Team, you will be at the forefront of driving growth for Canadian entrepreneurship. This is your chance to:
Lead With Impact: Drive business growth by guiding entreprneurs through the journey of launching their business
Master Your Craft: Hone your sales expertise, become a pro at objection handling, and deliver performance-driven results
Grow Your career: Unlock your potential with development opportunities across Ownr and RBCx
We are looking for a creative, organized, and driven individual who is excited to support entrepreneurship in Canada. The ideal candidate will thrive if they can simplify complex concepts and communicate them effectively, work through high volumes of leads, and provide a best-in-class experience for our small business owners.

Requirements

• Bachelor's degree or equivalent in business, communications, or other related field
• Outbound/inbound sales experience in a startup environment and/or fast-paced organization
• Willingness to learn about legal concepts and other issues affecting business owners in Canada
• Eagerness to speak with hundreds (likely thousands) of entrepreneurs and uncover ways to help their business
• The ability to successfully work in a self-directed manner by leveraging strong time management skills
• Excellent written and oral communication skills and the ability to communicate complex concepts in a simple and effective manner

Nice To Haves

• Experience using tools in our sales org’s tech stack; Intercom, Hubspot, Asana, Google Workspace, Calendly and Confluence
• An excitement to propose new things, iterate on execution, and develop tests that showcase the results, good or bad
• A positive attitude and desire to contribute to our highly-collaborative team culture

Responsibilities

• Understand the unique business goals and issues faced by entrepreneurs as they grow
• Educate Ownr users on legal terminology, compliance, business structures, etc.
• Connect with new Ownr users via phone, email and demo to help them identify solutions within Ownr that address existing and upcoming business legal requirements
• Make 25-30 net new client calls daily in addition to follow up call requirements
• Track and report on sales and conversion metrics
• Collaborate with team members to build new sales experiments and see them through to execution, including summarizing data and findings
• Run incorporation bootcamps/business structure webinars
• Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the Ownr product

Benefits

• The chance to help impact Ownr’s business within an exciting, high-growth environment
• The opportunity to learn from established leaders, managers and coaches
• Building experience and learning from a rapidly scaling business
• Opportunity to have a startup feel in your day to day, paired with the support of the Canada’s largest commercial institution
• A comprehensive Total Rewards Program including base + variable pay
• Participation in RBC’s paid Time Off and comprehensive Benefits plan
• An agile, low-ego and supportive work culture of diverse, high-performing people
• The opportunity to leverage RBC learning and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level